Compassionate Patient Access & Registration Specialist

10 Nationwide Children's Hospital; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Nationwide Children’s Hospital in Columbus, OH is seeking a Patient Access Representative for a contingent, evening shift. The role includes greeting and registering patients, answering calls, scheduling appointments, and filing charts.

Requires a High School Diploma or equivalent; Associate’s Degree preferred, and CPR certification. One year of healthcare experience is preferred; strong computer and administrative skills and exceptional customer service are essential.

Qualifications

• High School Diploma or equivalent required; Associate's Degree preferred.
• One year of health care experience preferred.
• Demonstrated computer skills with the ability to navigate most current technology systems.
• Excellent customer service and organizational skills.

Responsibilities

• Greet and register patients and interview registrations.
• Answer telephone calls and schedule appointments.
• Obtain accurate demographic, insurance, and physician information.
• Ensure insurance pre-certification and physician referral requirements are met.
• Assist in shadowing/new employee precepting.

Skills

Customer service

Computer skills

Administrative skills

Education

High School Diploma

Associate's Degree

Job description

Nationwide Children’s Hospital in Columbus, OH is seeking a Patient Access Representative for a contingent, evening shift. The role includes greeting and registering patients, answering calls, scheduling appointments, and filing charts.

Requires a High School Diploma or equivalent; Associate’s Degree preferred, and CPR certification. One year of healthcare experience is preferred; strong computer and administrative skills and exceptional customer service are essential.