Part-Time Universal Banker: Grow Customer Relationships

Citi; New York (NY); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Medical, Dental & Vision coverage

401(k)

Job summary

Citi in Glen Head, NY is hiring a Part-Time Universal Banker (20 Hours) at the Old Brookville Branch. This entry-level role supports sales and service activities to build customer relationships and drive loyalty.

You will assist with basic account openings, handle transactions, resolve inquiries, and collaborate with the sales team. The position offers on-site work with opportunities to grow within Citi’s Consumer Sales family.

Qualifications

• 1-3 years of relevant experience
• Previous Retail Banking or similar experience required
• Clear and concise written and verbal communication skills

Responsibilities

• Assist in basic account opening for existing customers
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Retail Banking

Customer Service

Communication Skills

Education

High School diploma or equivalent

Job description

Citi in Glen Head, NY is hiring a Part-Time Universal Banker (20 Hours) at the Old Brookville Branch. This entry-level role supports sales and service activities to build customer relationships and drive loyalty.

You will assist with basic account openings, handle transactions, resolve inquiries, and collaborate with the sales team. The position offers on-site work with opportunities to grow within Citi’s Consumer Sales family.