Part-Time Universal Banker — Customer-Focused Banking

Citi; New York (NY); In loco; USD 50.000 - 65.000; Part-time

Descrizione del lavoro

Citi is seeking a Universal Banker at the Chappaqua branch to support customer service and sales activities with a focus on building customer relationships. The role involves assisting with account openings, resolving service issues, and driving product opportunities in a collaborative branch setting.

The position is part-time (20 hours) and requires strong communication skills and prior retail banking experience.

Competenze

• 1-3 years of relevant experience
• Previous Retail Banking or similar experience required
• Consistently demonstrates clear and concise written and verbal communication skills

Mansioni

• Assist in basic account opening for existing customer
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Conoscenze

Communication skills

Customer service

Formazione

High School diploma or equivalent

Descrizione del lavoro

Citi is seeking a Universal Banker at the Chappaqua branch to support customer service and sales activities with a focus on building customer relationships. The role involves assisting with account openings, resolving service issues, and driving product opportunities in a collaborative branch setting.

The position is part-time (20 hours) and requires strong communication skills and prior retail banking experience.