Part-Time Universal Banker—Grow in Customer Banking

Citi; New York (NY); On-site; USD 50,000 - 65,000; Part time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Paid time off

Job summary

Citi in Flushing, New York is seeking an entry-level Universal Banker to assist in execution of sales, products, or service activities in coordination with the customer service team.

The role includes opening basic accounts for existing customers, resolving service issues, processing transactions, and referring opportunities to partners while supporting branch events. Emphasis on compliance and risk awareness for Citi's customers.

Qualifications

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Clear and concise written and verbal communication skills.

Responsibilities

• Assist in basic account opening for existing customer.
• Provide service delivery to internal/external customers to resolve account service issues.
• Execute financial transactions in accordance with bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively.
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.

Skills

Experience range

Retail banking

Communication skills

Education

High School diploma

Job description

Citi in Flushing, New York is seeking an entry-level Universal Banker to assist in execution of sales, products, or service activities in coordination with the customer service team.

The role includes opening basic accounts for existing customers, resolving service issues, processing transactions, and referring opportunities to partners while supporting branch events. Emphasis on compliance and risk awareness for Citi's customers.