Part-Time Universal Banker — Customer Sales & Service

Citi; New York (NY); Sur place; USD 50 000 - 65 000; Temps partiel

Résumé du poste

Citi's Universal Banker role at the New York branch is an entry level position focused on assisting in sales, banking products and service delivery. The part-time, 20-hour schedule supports daily customer interactions and ensures reliable support for the branch team.

Candidates will handle basic account openings, resolve service issues, and process transactions while following bank policies. Strong communication and customer service experience are valued, with potential to grow within Citi's

Qualifications

• 1-3 years of relevant experience
• Previous Retail Banking or similar experience required
• Consistently demonstrates clear and concise written and verbal communication skills
• High School diploma or equivalent

Responsabilités

• Assist in basic account openings for existing customers
• Provide service delivery to resolve account issues
• Execute financial transactions per bank policies
• Refer opportunities to segment partners
• Create sales opportunities from service transactions
• Support branch sales/service through seminars and events
• Adhere to controls to ensure safety of assets
• Assess risk and ensure compliance in decisions

Connaissances

Retail Banking experience

Communication skills

Customer service

Formation

High School diploma or equivalent

Description du poste

Citi's Universal Banker role at the New York branch is an entry level position focused on assisting in sales, banking products and service delivery. The part-time, 20-hour schedule supports daily customer interactions and ensures reliable support for the branch team.

Candidates will handle basic account openings, resolve service issues, and process transactions while following bank policies. Strong communication and customer service experience are valued, with potential to grow within Citi's