Part-Time Universal Banker: Build Loyal Customers

Citi; New York (NY); On-site; USD 26,000 - 36,000; Part time

Benefits offered by this job

Medical, dental & vision coverage

401(k) plans

Paid time off

Job summary

Citi is seeking a Universal Banker at the 399 Park Ave branch in New York City. This entry-level role supports customer service teams, assists with sales and service activities, and helps build customer loyalty by handling basic transactions and referrals.

Responsibilities include opening basic accounts, resolving service issues, and driving sales opportunities while ensuring compliance with bank policies and regulatory requirements. Part-time schedule is 20 hours per week.

Qualifications

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required
• Consistently demonstrates clear and concise written and verbal communication skills

Responsibilities

• Assist in basic account opening for existing customer
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Job description

Citi is seeking a Universal Banker at the 399 Park Ave branch in New York City. This entry-level role supports customer service teams, assists with sales and service activities, and helps build customer loyalty by handling basic transactions and referrals.

Responsibilities include opening basic accounts, resolving service issues, and driving sales opportunities while ensuring compliance with bank policies and regulatory requirements. Part-time schedule is 20 hours per week.