Part-Time Universal Banker: Elevate Customer Banking

Truist Bank; Philadelphia (Philadelphia County); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Paid time off

Job summary

Truist Bank in the United States is seeking a retail client associate to provide timely, accurate transactions and superior service. You will educate clients on digital banking, assist with outbound outreach, and support Integrated Relationship Management to meet client needs.

The role emphasizes a strong customer focus, cross-training for sales and service, and flexibility to work weekends or extended hours as needed.

Qualifications

• High school diploma or equivalent education.
• Two years teller, cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills.
• Ability to master PC keyboard and software for branch automation.
• Ability to multi-task under time constraints.
• Proficiency in basic computer applications (Microsoft Office).
• Willingness to travel for temporary staffing or locale changes.
• Ability to work weekends and/or extended hours; occasional travel/overnights.

Responsibilities

• Provide a distinctive client experience through courteous conversations and accurate handling of transactions.
• Educate clients on digital self-service options (ATMs, Online/Mobile banking).
• Support sales by outbound client outreach and referrals to branch teams or specialists.
• Understand and apply Integrated Relationship Management (IRM) concepts.
• Participate in Retail Community Bank Leadership routines.
• Advance product knowledge through meetings and training.
• Adhere to internal controls and risk management policies.
• Serve as secondary contact for new accounts and issue resolution; handle workload per branch demand.

Skills

Teller experience

Customer service

Sales experience

Interpersonal communication

PC skills

Multitasking

Weekend/Extended hours

Travel for staffing

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Truist Bank in the United States is seeking a retail client associate to provide timely, accurate transactions and superior service. You will educate clients on digital banking, assist with outbound outreach, and support Integrated Relationship Management to meet client needs.

The role emphasizes a strong customer focus, cross-training for sales and service, and flexibility to work weekends or extended hours as needed.