Part-Time Universal Banker NYC Branch

Citigroup Inc.; New York (NY); On-site; USD 50,000 - 65,000; Part time

Job summary

Citigroup Inc. in New York is seeking a Universal Banker at our Madison/42nd Branch.

This entry-level, part-time role supports customer service and sales activities, opening basic accounts, processing transactions, and resolving service issues to build loyalty among individual clients. The position emphasizes risk awareness, adherence to policies, and collaboration with branch teams to drive customer satisfaction.

Qualifications

• 1-3 years of relevant experience
• Previous Retail Banking or similar experience required
• Clear and concise written and verbal communication skills

Responsibilities

• Assist in basic account opening for existing customer
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Skills

Retail banking experience

Communication skills

Education

High School diploma or equivalent

Job description

Citigroup Inc. in New York is seeking a Universal Banker at our Madison/42nd Branch.

This entry-level, part-time role supports customer service and sales activities, opening basic accounts, processing transactions, and resolving service issues to build loyalty among individual clients. The position emphasizes risk awareness, adherence to policies, and collaboration with branch teams to drive customer satisfaction.