Branch Banking & Sales Associate

Citi; New York (NY); On-site; USD 50,000 - 65,000; Part time

Job summary

Citi is seeking an entry-level Universal Banker in New York to support customer relations and drive sales through service and product initiatives. You will assist with basic account openings, handle service inquiries, and process transactions in line with bank policies.

The role emphasizes clear communication, compliance, and risk awareness while collaborating with the branch team to deliver excellent customer experiences. This part-time position accepts candidates with retail banking exposure.

Qualifications

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Consistently demonstrates clear and concise written and verbal communication skills.

Responsibilities

• Assist in basic account opening for existing customer
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Written communication

Verbal communication

Retail banking experience

Education

High School diploma or equivalent

Job description

Citi is seeking an entry-level Universal Banker in New York to support customer relations and drive sales through service and product initiatives. You will assist with basic account openings, handle service inquiries, and process transactions in line with bank policies.

The role emphasizes clear communication, compliance, and risk awareness while collaborating with the branch team to deliver excellent customer experiences. This part-time position accepts candidates with retail banking exposure.