Part-Time Trauma-Informed Outreach & Reentry Specialist

Corel Consulting LLC; Cleveland (OH); On-site; USD 28,000 - 34,000; Part time

Job summary

Jordan CRC / Phoenix Counseling Solutions in Cleveland is seeking a Recruitment & Community Outreach Specialist to connect women facing homelessness or housing instability with essential healthcare, housing, and recovery services.

You will work across shelters, correctional facilities, treatment programs, and community centers using trauma-informed, recovery-oriented approaches. The role emphasizes warm handoffs and collaboration with clinical and program teams to support stability.

Qualifications

• Documented experience engaging women facing homelessness or housing instability.
• Experience in outreach, participant recruitment, recovery support, reentry, case management, or related human services.
• Willingness to work in approved community and correctional settings.
• Reliable transportation for assigned outreach.
• Strong communication, documentation, professional judgment, and follow-through.

Responsibilities

• Outreach to unhoused women and those with behavioral health, substance use, and co-occurring disorders.
• Engage women at shelters, jails, prisons, treatment programs, hospitals, community centers, and faith-based organizations.
• Explain eligibility, services, and intake accurately while respecting voluntary participation and choice.
• Build trauma-informed relationships and use motivational interviewing without pressure.
• Coordinate prescreening, referrals, and warm handoffs to counseling, treatment, housing, benefits, and community resources.
• Record outreach contacts, referrals, enrollments in approved systems and share updates with supervisors.

Skills

Outreach

Recruitment

Case management

Documentation

Communication

Follow-through

Education

Associate or bachelor's degree in human services or related field

Job description

Jordan CRC / Phoenix Counseling Solutions in Cleveland is seeking a Recruitment & Community Outreach Specialist to connect women facing homelessness or housing instability with essential healthcare, housing, and recovery services.

You will work across shelters, correctional facilities, treatment programs, and community centers using trauma-informed, recovery-oriented approaches. The role emphasizes warm handoffs and collaboration with clinical and program teams to support stability.