Behavioral Health Crisis & Engagement Specialist

Team Recovery Ohio, LLC.; Toledo (OH); On-site; USD 42,000 - 66,000; Full time

Job summary

Team Recovery Ohio, LLC. is seeking a Crisis Specialist to support client engagement and success in outpatient co-occurring disorder treatment.

You will serve as a consistent point of contact for clients, helping them navigate early recovery, overcome barriers to participation, and connect with essential services that support long-term wellness. The role requires strong communication, case management knowledge, and the ability to collaborate with a multidisciplinary team to support discharge

Qualifications

• High school diploma or GED required; bachelor’s preferred.
• 3+ years in addiction recovery or behavioral health settings.
• Solid case management knowledge and resource connections.
• Knowledge of discharge planning, crisis intervention, and relapse prevention.
• Familiarity with EMR systems and Google Workspace.

Responsibilities

• Build trusting relationships to promote ongoing engagement in treatment.
• Identify and remove barriers to client participation in care.
• Assist clients in de-escalating mental health crises.
• Coordinate appointments and ensure continuity of care.
• Conduct assessments to determine client needs for services.
• Develop individualized treatment plans with clients and providers.
• Support crisis packets, discharge planning, and safety planning.
• Document interactions, plans, and progress in a timely manner.
• Collaborate with a multidisciplinary clinical team and stay updated on best practices.

Skills

Communication skills

Case management

Crisis intervention

Relapse prevention

Community resources

Education

High School Diploma or GED

Bachelor’s degree in human services

Tools

EMR systems

Google Workspace

Gmail/Meet

Job description

Team Recovery Ohio, LLC. is seeking a Crisis Specialist to support client engagement and success in outpatient co-occurring disorder treatment.

You will serve as a consistent point of contact for clients, helping them navigate early recovery, overcome barriers to participation, and connect with essential services that support long-term wellness. The role requires strong communication, case management knowledge, and the ability to collaborate with a multidisciplinary team to support discharge