Part-Time Theatre Team Lead — Guest Experience & Ops

Regal

Santa Clarita (CA)

On-site

USD 23,000 - 33,000

Full time

4 days ago
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Benefits offered by this job

Free movie passes
401(k) retirement plan with company 6+

Job summary

Regal theatres seek dedicated staff to deliver excellent guest experiences. Responsibilities include supervising team members, training, and ensuring policy compliance while operating all projection and audio-visual equipment. You will help deliver marketing promotions and maintain safety standards.

The role requires attendance, leadership potential, and the ability to handle pressure. Training provided, with opportunities to advance within Regal Academy and benefits including movie passes and a

Qualifications

  • 3+ months supervisory experience or 6 months theatre experience with Level 1 Team Member Star Program.
  • If theatre sells alcohol, employee must be of legal age to sell/serve.
  • Complete Regal Responsible Beverage Server training on Regal Academy.
  • Complete any legally required state/local training.

Responsibilities

  • Regular and consistent attendance.
  • Uphold and administer all company policies.
  • Train, develop and coach non-management employees.
  • Perform all team positions as required.
  • Ensure guest satisfaction.
  • Operate projection and audio-visual equipment (hardware/software).
  • Ensure delivery of marketing campaigns and promotions.
  • Maintain standards of maintenance and operational delivery.
  • Know and enforce dress code.
  • Complete team lead training.
  • Review and follow team member policies & procedures.
  • Understand emergency, evacuation, and robbery procedures.
  • Report performance issues to Theatre Management.
  • Monitor risk management: safety, loss prevention, emergencies, and incident reporting.
  • Read and understand training materials (e.g., harassment prevention).
  • Additional duties as assigned by Theatre Management.

Skills

Public speaking
Customer service
Team leadership
Problem solving

Education

Supervisory experience / Level 1 Team Member Star Program

Tools

Basic office software (MS Office)

Job description

Regal theatres seek dedicated staff to deliver excellent guest experiences. Responsibilities include supervising team members, training, and ensuring policy compliance while operating all projection and audio-visual equipment. You will help deliver marketing promotions and maintain safety standards.

The role requires attendance, leadership potential, and the ability to handle pressure. Training provided, with opportunities to advance within Regal Academy and benefits including movie passes and a

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