Part-Time Testing Proctor & Support Specialist

Joliet Junior College; Joliet (IL); Vor Ort; USD 26.000 - 27.000; Teilzeit

Zusammenfassung

Joliet Junior College is seeking a part-time Testing Assistant to proctor academic, placement, and certification exams both on campus and remotely. You will provide exceptional customer service to students, faculty, and community members while ensuring exam integrity and accurate data handling.

The role requires one year of office support or customer service experience, strong communication skills, and the ability to work with diverse populations.

Qualifikationen

• High school diploma or equivalent required.
• 1 year of office support or customer service experience preferred.
• Intermediate computer and Internet skills.
• Strong verbal and written communication abilities.
• Ability to handle sensitive information professionally and discreetly.

Aufgaben

• Proctor and administer a variety of academic, placement, and certification exams on campus and remotely.
• Schedule testing appointments and assist visitors with testing needs and accommodations.
• Provide proctoring services with strict test security and maintain confidentiality of records.
• Perform data entry and maintain organized documentation per Testing Center procedures.
• Provide technical support for office equipment and testing software; coordinate with IT when issues arise.
• Assist with score entry and batch uploads for placement and admissions testing.
• Support Testing Services reception and assist with general clerical duties as needed.
• Travel to other campus locations as required and participate in staff meetings and trainings.

Kenntnisse

Customer service

Data entry

Office software

Ausbildung

High school diploma or equivalent

Associate’s degree

Jobbeschreibung

Joliet Junior College is seeking a part-time Testing Assistant to proctor academic, placement, and certification exams both on campus and remotely. You will provide exceptional customer service to students, faculty, and community members while ensuring exam integrity and accurate data handling.

The role requires one year of office support or customer service experience, strong communication skills, and the ability to work with diverse populations.