Part-Time Tennis Center Customer Service Pro

Lifetime Tennis, Inc.; Santa Clara (CA); On-site; USD 33,000 - 44,000; Part time

Job summary

Lifetime Activities is seeking a part-time Customer Service Rep for its Santa Clara Tennis Center. The role involves assisting with court reservations, racquet stringing, and providing product guidance to a diverse clientele in a friendly team environment.

Responsibilities include POS transactions, class registrations, answering program questions, and general pro-shop upkeep. Training for stringing and racquet tech is provided; schedule is 20–25 hours weekly, weekday evenings.

Qualifications

• Detail oriented with strong work ethic.
• Friendly demeanor and desire to help people.
• Eager to learn and adapt to a new team environment.
• Knowledge of tennis/pickleball communities is a plus.
• Training available for racquet stringing and tech offerings.

Responsibilities

• Conduct point of sale transactions.
• Help customers make court reservations and register for classes.
• Answer phones and provide information on programs and services.
• String racquets (training provided).
• Set-up and breakdown of equipment.
• Provide support to on-court staff as needed.
• General cleaning of the pro-shop, courts, and restrooms.

Skills

Detail oriented

Friendly attitude

Eager to learn

Tennis community knowledge

Racquet technology knowledge

Point of sale experience

Retail experience

Mac OS

Tools

CourtReserve

Job description

Lifetime Activities is seeking a part-time Customer Service Rep for its Santa Clara Tennis Center. The role involves assisting with court reservations, racquet stringing, and providing product guidance to a diverse clientele in a friendly team environment.

Responsibilities include POS transactions, class registrations, answering program questions, and general pro-shop upkeep. Training for stringing and racquet tech is provided; schedule is 20–25 hours weekly, weekday evenings.