Part-time temporary IR Research Assistant

St.-John; New York (NY); On-site; USD 28,000 - 41,000; Part time

Job summary

St.-John is seeking a part-time Administrative Support for the Office of Institutional Research on Queens campus. Reporting to the Assistant Provost, the role handles day-to-day operations, helps prepare institutional reports, surveys, and documentation.

The position emphasizes data accuracy, data governance, and collaboration with academic, admin, and IT teams. Proficiency in Excel/SQL and experience with dashboards are encouraged; strong communication and organizational skills are essential.

Qualifications

• Bachelor’s degree in social sciences or related analytical field.
• 2–4 years of experience in institutional research, data analysis, or related analytical role.
• Demonstrated proficiency in data analysis tools (e.g., Excel, SQL).
• Strong analytical and problem-solving skills with the ability to interpret complex datasets.
• Experience creating reports, dashboards, and data visualizations.
• Strong attention to detail and commitment to data accuracy and integrity.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Knowledge of data privacy standards and ability to handle sensitive information responsibly.
• Proven performance with Microsoft Office 365 applications with specific knowledge of Excel and Adobe Acrobat.

Responsibilities

• Ensuring office efficiency and organization and coordinating office staff activities. Assist with all IR office functions including providing telephone coverage.
• Monitor Institutional Research’s email account and disseminating data and other requests as appropriate in a timely manner.
• Manage the documentation process of all records within IR.
• Assist in the coordination and management of the process of completing institutional surveys to external agencies with members of the university community.
• Support the compilation and completion of data requests such as reports included in the University Fact Book, brochures, enrollment reports, course evaluations, and assessment reports.
• Proactively prepare comparative summaries of results in rankings and other publications for senior management. Conduct ongoing environmental scans to identify and report on national, regional, and local trends.
• Conduct ongoing monitoring of websites and publications to ensure that St. John’s data are accurately listed; and take appropriate action to correct when necessary. Create reports based on trends identified at the national, regional or local levels.
• Assist in the maintaining the Institutional Research’s website; upload reports and documents as necessary.
• Ensure data integrity through validation, auditing, and documentation processes.
• Maintain documentation related to data definitions, methodologies, and reporting processes.
• Contribute to data governance initiatives and promote best practices in data management and security.
• Project Management: Ability to manage multiple priorities and deadlines in a fast-paced environment
• Collaboration: Strong partnership skills across academic, administrative, and IT functions
• Communication: Ability to present complex data clearly to executive and non-technical audiences
• Strategic Thinking: Ability to connect data findings to institutional goals and long-term planning
• Problem-Solving: Ability to identify data issues and develop innovative solutions
• Technical Expertise: Proficiency in statistical tools, data visualization platforms, and database systems
• Data Analysis & Interpretation: Advanced ability to analyze large datasets and generate meaningful insights
• Data Governance & Integrity: Strong understanding of data standards, validation processes, and compliance requirements
• Ethics & Confidentiality: Commitment to responsible data use and protection of sensitive information
• Detail Oriented: Must have superior attention to detail and strong follow-through; outstanding organizational, verbal, and written communication skills; Accuracy and timeliness are essential
• Service Oriented: Personal orientation toward service to others and support of the University’s Vincentian Mission of service

Skills

Project Management

Collaboration

Communication

Strategic Thinking

Problem-Solving

Technical Expertise

Data Analysis & Interpretation

Data Governance & Integrity

Ethics & Confidentiality

Detail Oriented

Service Oriented

Education

Bachelor’s degree in social sciences or related analytical field

Master’s degree in quantitative/analytical or higher education field

Tools

Excel

SQL

Tableau

Power BI

Adobe Acrobat

Microsoft Office 365

Job description

Reporting to the Assistant Provost for Institutional Research, the role will provide administrative support for the Office of Institutional Research. This position will assist with the day-to-day operations of the office including compiling data for institutional reports and surveys. This part-time position will play a major role in the organization efficiency of the office’s in regards to documentation.

• Ensuring office efficiency and organization and coordinating office staff activities. Assist with all IR office functions including providing telephone coverage.
• Monitor Institutional Research’s email account and disseminating data and other requests as appropriate in a timely manner.
• Manage the documentation process of all records within IR.
• Assist in the coordination and management of the process of completing institutional surveys to external agencies with members of the university community.
• Support the compilation and completion of data requests such as reports included in the University Fact Book, brochures, enrollment reports, course evaluations, and assessment reports.

• Proactively prepare comparative summaries of results in rankings and other publications for senior management. Conduct ongoing environmental scans to identify and report on national, regional, and local trends.
• Conduct ongoing monitoring of websites and publications to ensure that St. John’s data are accurately listed; and take appropriate action to correct when necessary. Create reports based on trends identified at the national, regional or local levels.

• Assist in the maintaining the Institutional Research’s website; upload reports and documents as necessary.
• Ensure data integrity through validation, auditing, and documentation processes.
• Maintain documentation related to data definitions, methodologies, and reporting processes.
• Contribute to data governance initiatives and promote best practices in data management and security.

• Project Management: Ability to manage multiple priorities and deadlines in a fast-paced environment
• Collaboration: Strong partnership skills across academic, administrative, and IT functions
• Communication: Ability to present complex data clearly to executive and non-technical audiences
• Strategic Thinking: Ability to connect data findings to institutional goals and long-term planning
• Problem-Solving: Ability to identify data issues and develop innovative solutions
• Technical Expertise: Proficiency in statistical tools, data visualization platforms, and database systems
• Data Analysis & Interpretation: Advanced ability to analyze large datasets and generate meaningful insights
• Data Governance & Integrity: Strong understanding of data standards, validation processes, and compliance requirements
• Ethics & Confidentiality: Commitment to responsible data use and protection of sensitive information
• Detail Oriented:Must have superior attention to detail and strong follow-through; outstanding organizational, verbal, and written communication skills; Accuracy and timeliness are essential
• Service Oriented: Personal orientation toward service to others and support of the University’s Vincentian Mission of service

Required Education and Experience:

• Bachelor’s degree in social sciences or other related analytical field required.
• 2–4 years of experience in institutional research, data analysis, or a related analytical role.
• Demonstrated proficiency in data analysis tools (e.g., Excel, SQL).
• Strong analytical and problem-solving skills with the ability to interpret complex datasets.
• Experience creating reports, dashboards, and data visualizations.
• Strong attention to detail and commitment to data accuracy and integrity.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Knowledge of data privacy standards and ability to handle sensitive information responsibly.
• Proven performance with Microsoft Office 365 applications with specific knowledge of Excel and experience with Adobe Acrobat.

Preferred Education and Experience:

• Master’s degree in a quantitative, analytical, or higher education-related field.
• Experience in higher education or institutional research office.
• Experience with data visualization tools (e.g., Tableau, Power BI).
• Familiarity with student information systems (e.g., Banner, PeopleSoft, Workday).
• Knowledge of higher education metrics, benchmarking, and reporting frameworks (e.g., IPEDS, accreditation standards).
• Experience with predictive analytics, data modeling, or machine learning techniques.
• Understanding data governance frameworks and data warehousing.

Work Environment

This position operates in a professional office environment. This role routinely uses standard office equipment such as personal computers, printers, etc.

Physical Demands

While performing the duties of this job, the employee is occasionally required to stand; reach with hands and arms; climb stairs; bend and stretch to file documents. The employee must work on a computer.

Position Type/Expected Hours of Work

This is a part-time temporary position on the Queens campus.

Travel

Travel is primarily local and may include visits to the other NY campuses or to local institutions for occasional meetings.