Assistant Director for Mission Assessment

St. John's University; Hempfield Township (Westmoreland County); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Life insurance

Tuition remission

403(b) employer contribution

Paid time off

Job summary

St. John’s University is seeking a data-driven professional to support assessment and mission-aligned program evaluation across divisions. You will develop plans, track outcomes, and help demonstrate impact for accreditation and strategic initiatives.

The role involves managing GivePulse, Qualtrics, Formstack, and related data tools, creating reports, and presenting findings to stakeholders with varying technical backgrounds.

Qualifications

• Bachelor’s degree in statistics, social sciences, or educational program evaluation.
• Two years of research experience with data modeling and analyses.
• Experience with data coding and documentation.
• Experience with databases and reporting.
• Proficiency in SPSS and data visualization tools.

Responsibilities

• Develop and track assessment plans aligned with institutional goals.
• Create measurable outcomes for programs and events reflecting values.
• Manage GivePulse for tracking service participation and engagement.
• Oversee data collection tools (Qualtrics, Formstack) and reporting.
• Analyze data to inform program effectiveness and reporting.

Skills

Communication skills

Detail-oriented

Problem solving

Time management

Independent work

Team collaboration

Education

Bachelor's degree in statistics or related field

Tools

Qualtrics

Formstack

GivePulse

SPSS

MS Power BI

MS Office

Job description

Job Summary

St. John’s, established in 1870, has two New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University’s outstanding academics, diverse student body, dynamic internship, and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John’s University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations. A dedication to diversity, equity and inclusion is at the heart of our mission. As a Catholic and Vincentian university, St. John’s is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community. We will become an even stronger university as we enhance equity at every level of our institution. Our graduates will excel in the competencies and values needed for leadership and service in a rapidly evolving world.

Job Responsibilities

Primary Area of Focus: Office of University Mission

• Support the development, implementation, and oversight of assessment plans across all mission departments in alignment with institutional goals and Mission identity and identified areas of the current strategic plan.
• Support the creation and tracking of measurable outcomes for programs, events, and initiatives that reflect Catholic and Vincentian values.
• Manage the build, trainings, maintenance, and effective use of the University’s volunteer management platform, GivePulse, to track service participation and engagement.
• Oversee all community engagement data collection resources, including Qualtrics, Formstack, GivePulse, and other related tools to support program evaluation and reporting.
• Lead analyses of qualitative and quantitative data to evaluate program effectiveness, including the administration and analysis of the Catholic Identity and Mission Assessment (CIMA) surveys for new students, graduating seniors, and alumni to inform continuous improvement, and support storytelling of mission impact.
• Assist in identifying and evaluating community partnerships for mission-aligned service and impact assessment.
• Collaborate with mission-related departments to prepare and present annual and necessary periodic reports on program performance, including faculty engagement, student participation, demographic data, and retention data.
• Support University-wide accreditation processes by providing mission-specific data, reports, and documentation as needed.
• Create centralized tools and processes to streamline data collection, improve accuracy, and ensure consistency across departments.
• Coordinate and facilitate assessment workshops and training for Mission department staff to build capacity and enhance assessment culture.
• Represent the Division of Mission on the University Assessment Committee and other committees as assigned.
• Supervise departmental graduate assistant.

Other Responsibilities

• Support the development of assessment plans for the Office of Student Affairs, assisting in the creation of strategies for data collection by that office, and providing analyses and presentation materials requested, with the explicit approval of the Assistant Vice President for Mission Integration.
• Assist and perform other duties as assigned.

Supervisory Responsibility

This position does not supervise any full-time administrative and staff members

Qualifications

• Bachelor’s degree in statistics, social sciences (e.g. Psychology, Sociology etc.), or educational program evaluation and minimum of two years of research experience to demonstrate the ability to model data and to conduct complex analyses.
• Experience with data coding and documentation.
• Experience working with databases and reporting.
• Good knowledge of MS Office.
• Knowledge of or ability to learn Qualtrics, Formstack, GivePulse, and other related tools to support program evaluation and reporting.
• Demonstrated ability using statistical and data presentation software, (SPSS and MS PowerBI preferred).
• Detail-oriented with strong problem solving and analytical skills.
• Strong communication skills [oral/written] with the ability to communicate findings through reports and presentations to stakeholders with varying level of technical knowledge.
• Comfortable presenting to large groups and/or to high level stakeholders.
• Strong interpersonal skills with the ability to develop and maintain positive and productive working relationships.
• Ability to work independently and collaboratively with excellent organizational and time management skills.
• Experience successfully leading multiple projects simultaneously to meet tight timelines.

Additional Eligibility Qualifications

A candidate must accept and exemplify the teachings of the Catholic Church on matters of faith and morals in all that concerns their employment and presence at St. John's University.

Preferred

• Experience in a higher education environment.
• Proficient writing reports in APA format.
• Strong interest in poverty alleviation, service, and social justice.

Supplemental Information

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as personal computers and printers.

Physical Demands

There are no unique physical demands that must be met by an employee to successfully perform the essential functions of this job. Environmental Conditions are typically representative of a safe working environment, free of any unique conditions (e.g. noise, fumes, odors, gases, significant amounts of dust, hazards)

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday 8:30 a.m. to 4:30 p.m. This position may be hybrid eligible, subject to university policy 130.

Travel

Travel is primarily local and may include visits to the other NY campuses.

This position is subject to a comprehensive background screen, with employment contingent upon satisfactory results. Compensation is commensurate with your qualifications and experience and contingent upon the departmental budget.

• Important Note- St. John’s is NOT an E-Verify Employer

St. John’s offers a competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget. St. John’s University considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer.

We also offer an extremely comprehensive benefits program to meet the diverse needs of our workforce. Along with exceptional benefits such as medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, and liberal paid time off policies, faculty and staff can also enjoy St. John’s performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events

• medical
• dental
• life insurance
• long term disability insurance
• tuition remission
• generous 403(b) employer contribution
• employee assistance program
• liberal paid time off policies
• performing arts
• libraries
• bookstores
• dining facilities
• campus recreation and sporting events

Any offer of employment is subject to receipt by St. John’s University of satisfactory references, verification of employment and education.

St. John’s University is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.