Part-Time Teller: Friendly Banking & Customer Growth

Heritage Financial Corporation; Freeland (WA); On-site; USD 42,000 - 52,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid time off

Job summary

Heritage Bank's Freeland Branch is seeking a part-time bank teller to deliver exceptional customer service, handle routine transactions, and support branch sales efforts.

The role is onsite in Freeland, Washington with a schedule Monday through Friday 11:00a.m. to 3:00 p.m. and travel as needed within nearby counties. Level I or II roles depending on experience, with base hourly pay of $20.00–$22.88 (Level I) or $21.00–$24.84 (Level II).

Qualifications

• Level I - 6 months customer service experience - required.
• Level II - 1-year recent cash handling and customer service experience in a financial services industry - required.
• High school diploma or equivalent
• Ability to operate standard office equipment, proficient computer skills, and ability to adapt to and learn new technologies quickly.
• Computer software knowledge in DNA or Fiserv, preferred.
• Equivalent combination of education, experience, and training may be considered.
• Gains working knowledge of,banks activities, and job responsibilities are performed in compliance with all state and federal banking laws and regulations.
• Understands and complies with all policies, procedures, standards and guidance relevant to assigned job responsibilities.
• Detail-oriented with strong organizational and problem-solving skills.
• Demonstrated ability to provide an exceptional level of customer service.
• Demonstrated math skills with an understanding of debit and credit relationships and negotiable instruments.
• Ability to gain working knowledge of bank products and services.
• Ability to read, write, speak and understand English well. Excellent written and oral communication skills Bi-lingual in Spanish preferred, but not required
• Valid driver’s license, proof of insurance, and access to reliable transportation; or the ability to access and utilize an alternative method of transportation, when needed, to carry out job-related essential functions and attend required training.

Responsibilities

• Builds and maintains strong relationships and provide exceptional customer service to internal and external customers.
• Performs routine paying / receiving duties and maintains an accurate cash drawer in accordance with assigned Authority limits.
• Promotes, explains, and refers bank products and services based on customer needs.
• Maintains confidentiality when handling customer requests and transactions.
• Complies with all policies, procedures, security, and regulatory requirements.
• Actively participates in branch marketing and sales promotions.
• Contributes to the success of the team by sharing in all branch administrative duties as required and assigned.

Skills

Customer service

Cash handling

English proficiency

Education

High school diploma or equivalent

Tools

DNA

Fiserv

Job description

Heritage Bank's Freeland Branch is seeking a part-time bank teller to deliver exceptional customer service, handle routine transactions, and support branch sales efforts.

The role is onsite in Freeland, Washington with a schedule Monday through Friday 11:00a.m. to 3:00 p.m. and travel as needed within nearby counties. Level I or II roles depending on experience, with base hourly pay of $20.00–$22.88 (Level I) or $21.00–$24.84 (Level II).