Part-Time Bank Teller: Customer Service & Cash Handling

Heritage Financial Corporation; Olympia (WA); On-site; USD 28,000 - 33,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid time off

Job summary

Heritage Bank in Olympia, WA is seeking a part-time bank teller to deliver exceptional customer service while handling routine transactions and supporting branch sales initiatives. The role is onsite with a schedule roughly Monday–Friday 10:00 a.m.

to 2:00 p.m., with flexibility for training or absences. The position offers a base hourly range of $20.00–$22.88 (Level I) or $21.00–$24.84 (Level II), depending on qualifications.

Qualifications

• Level I - 6 months customer service experience - required.
• Level II - 1-year recent cash handling and customer service experience in a financial services industry - required.
• High school diploma or equivalent
• Ability to operate standard office equipment, proficient computer skills, and ability to adapt to and learn new technologies quickly.
• Computer software knowledge in DNA or Fiserv, preferred.
• Equivalent combination of education, experience, and training may be considered.
• Gains working knowledge of,and ensures bank activities, and job responsibilities are performed in compliance with, all state and federal banking laws and regulations.
• Understands and complies with all policies, procedures, standards and guidance relevant to assigned job responsibilities.
• Detail-oriented with strong organizational and problem-solving skills.
• Demonstrated ability to provide an exceptional level of customer service.
• Demonstrated math skills with an understanding of debit and credit relationships and negotiable instruments.
• Ability to gain working knowledge of bank products and services.
• Ability to read, write, speak and understand English well. Excellent written and oral communication skills Bi-lingual in Spanish preferred, but not required

Responsibilities

• Builds and maintains strong relationships and provide exceptional customer service to internal and external customers.
• Performs routine paying / receiving duties and maintains an accurate cash drawer in accordance with assigned Authority limits.
• Promotes, explains, and refers bank products and services based on customer needs.
• Maintains confidentiality when handling customer requests and transactions.
• Complies with all policies, procedures, security, and regulatory requirements.
• Actively participates in branch marketing and sales promotions.
• Contributes to the success of the team by sharing in all branch administrative duties as required and assigned.

Skills

Customer service

Cash handling

Computer skills

Bilingual Spanish

Communication skills

Detail-oriented

Education

High school diploma or equivalent

Tools

DNA

Fiserv

Job description

Heritage Bank in Olympia, WA is seeking a part-time bank teller to deliver exceptional customer service while handling routine transactions and supporting branch sales initiatives. The role is onsite with a schedule roughly Monday–Friday 10:00 a.m.

to 2:00 p.m., with flexibility for training or absences. The position offers a base hourly range of $20.00–$22.88 (Level I) or $21.00–$24.84 (Level II), depending on qualifications.