Part-Time Teller: Elevate Member Experience & Service

Lake Michigan Credit Union; Norton Shores (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Weekly pay

Retirement savings options

Job summary

Lake Michigan Credit Union is hiring a Teller to be the face of the branch, handling deposits, withdrawals, and other transactions with accuracy and care.

The role emphasizes service excellence, member retention, and promoting LMCU products and services to help members achieve their financial dreams. You will contribute to branch growth while mitigating risk and protecting both members and the organization.

Qualifications

• A minimum of one year up to three years of similar or related experience.
• Previous cash handling experience and knowledge of financial products and services preferred.
• High school diploma or equivalent (required); some college coursework or banking experience is a plus.

Responsibilities

• Promote a positive member experience leading to member retention through proactive engagement, building trusting relationships with members.
• Identify and address member needs, offering information and guidance about products and services that align with their financial goals.
• Provide friendly, professional, and efficient service to all members, ensuring a high level of satisfaction.
• Resolve conflicts and de-escalate adverse situations, ensuring positive outcomes for both members and LMCU.

Skills

Customer service

Cash handling

Sales & referrals

Education

High school diploma

Job description

Lake Michigan Credit Union is hiring a Teller to be the face of the branch, handling deposits, withdrawals, and other transactions with accuracy and care.

The role emphasizes service excellence, member retention, and promoting LMCU products and services to help members achieve their financial dreams. You will contribute to branch growth while mitigating risk and protecting both members and the organization.