Part-Time Teller — Digital & Customer Experience

M&T Bank; Baltimore (MD); On-site; USD 26,000 - 39,000; Full time

Job summary

M&T Bank in Baltimore, MD is seeking a customer service oriented branch associate to deliver exceptional service and support daily banking needs. You will balance transactions, assist customers with account services, and promote convenient digital options.

Strong communication, a friendly demeanor, and accuracy with data entry and cash handling are essential. This role emphasizes risk-aware operations and adherence to bank policies while delivering a positive customer experience.

Qualifications

• High school diploma or GED.
• 6 months minimum customer service experience.
• Proven verbal communication skills.
• Proven interpersonal skills and ability to multitask.

Responsibilities

• Provide exceptional customer service at the branch.
• Balance and process transactions accurately.
• Assist customers with account services and digital options.
• Address customer inquiries and escalate when needed.
• Maintain compliance with bank policies and risk controls.

Skills

Customer service

Verbal communication

Interpersonal skills

Time management

Prioritization

Data entry

Cash handling

Digital literacy

Education

High school diploma or GED

Tools

Internet literacy

Job description

M&T Bank in Baltimore, MD is seeking a customer service oriented branch associate to deliver exceptional service and support daily banking needs. You will balance transactions, assist customers with account services, and promote convenient digital options.

Strong communication, a friendly demeanor, and accuracy with data entry and cash handling are essential. This role emphasizes risk-aware operations and adherence to bank policies while delivering a positive customer experience.