Part-Time Teller: Digital Concierge & In-Branch Service

M&T Bank; City of Corning (NY); On-site; USD 25,000 - 36,000; Full time

Job summary

M&T Bank in Corning, New York, is seeking a branch associate to deliver exceptional customer service and manage routine transactions in a fast-paced environment.

The role emphasizes empathy, digital fluency, and risk-aware decision making, with opportunities to guide customers to appropriate banking partners and handle branch operations. Bilingual abilities are a plus, and the bank values inclusivity and fair pay.

Qualifications

• High school diploma or equivalent required.
• Minimum of 6 months customer service experience, including data entry and/or cash handling.
• Proven verbal communication skills and strong interpersonal abilities.
• Proven ability to demonstrate exceptional customer service and stay organized.

Responsibilities

• Provide exceptional customer service and address needs to deliver solutions.
• Educate customers with shoulder-to-shoulder digital demonstrations and identify self-service opportunities.
• Engage in lobby management, greet customers, and address immediate needs.

Skills

Verbal communication

Interpersonal skills

Customer service

Time management

Education

High school diploma or GED

6 months customer service experience

Job description

M&T Bank in Corning, New York, is seeking a branch associate to deliver exceptional customer service and manage routine transactions in a fast-paced environment.

The role emphasizes empathy, digital fluency, and risk-aware decision making, with opportunities to guide customers to appropriate banking partners and handle branch operations. Bilingual abilities are a plus, and the bank values inclusivity and fair pay.