Part-Time Teller: Customer Focused & Digital Banking Pro

M&T Bank Corporation; Village of Spencerport (NY); Presencial; USD 25.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Volunteer time off

Descripción de la vacante

M&T Bank Corporation is seeking a customer-focused professional to join our Spencerport, NY branch. You will deliver exceptional service, handle daily transactions, and educate customers on digital banking options to enhance their experience.

In this role, you will balance cash, process transactions accurately, log issues, and collaborate with banking partners to resolve customer needs while maintaining AML/KYC compliance and branch controls.

Formación

• High school diploma or GED required.
• At least 6 months of customer service experience.
• Strong verbal and interpersonal communication skills.

Responsabilidades

• Provide exceptional branch service and resolve routine customer problems promptly.
• Educate customers with digital demonstrations and promote self-service options.
• Balance and process transactions accurately while following policy.
• Address escalated account services issues and log complaints.
• Support branch operations (cash ordering, vault, ATM, wires) and coordinate with banking partners.
• Adhere to AML/KYC policies and maintain compliance with risk controls.

Conocimientos

Customer service

Verbal communication

Interpersonal skills

Time management

Organizational skills

Prioritization

Data entry

Cash handling

Technology literacy

Educación

High school diploma or GED

Descripción del empleo

M&T Bank Corporation is seeking a customer-focused professional to join our Spencerport, NY branch. You will deliver exceptional service, handle daily transactions, and educate customers on digital banking options to enhance their experience.

In this role, you will balance cash, process transactions accurately, log issues, and collaborate with banking partners to resolve customer needs while maintaining AML/KYC compliance and branch controls.