Part-Time Teller — Customer-Focused Banker + Benefits

First Horizon Bank; Johnson City (TN); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Medical with wellness incentives

HSA with company match

Maternity and parental leave

Tuition reimbursement

Mentor program

401(k) with 6% match

Job summary

First Horizon Bank is seeking a part-time teller to service clients at our Johnson City location. You will handle deposits, withdrawals, transfers, and loan payments, while delivering quality customer service and maintaining accurate cash controls.

Strong attention to compliance, risk management, and product knowledge will support opportunities to refer clients to appropriate banking services and grow client relationships.

Qualifications

• High school diploma or GED required and 6 months of cash handling or teller experience strongly preferred or equivalent combination of education and experience.

Responsibilities

• Handle a cash drawer, ensuring proper control of cash drawer; follow all audit and security policies and procedures.
• Process deposits, withdrawals, transfers and loan payment transactions for customers.
• Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.).
• Assist in daily balancing and processing of ATM(s), including the processing of all entries.
• Assist in the verification of deposits in the night and lobby depository.
• Assist with the dual control vault responsibilities.
• Stay informed of all operational updates and changes to ensure compliance with all current guidelines.
• Deliver excellent client experiences consistently and promptly resolve client issues effectively.
• Ensure an excellent overall client experience by assisting clients with select service needs.
• Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.
• Identify cross selling opportunities and refer clients/prospects to the appropriate team.
• Promote bank products and services to further enhance client relationships.
• Compliance and risk management
• Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.

Skills

Customer service

Cash handling

Sales/referrals

Education

High school diploma or GED

Tools

Microsoft Office Suite

10-key calculator

Coin counter

Job description

First Horizon Bank is seeking a part-time teller to service clients at our Johnson City location. You will handle deposits, withdrawals, transfers, and loan payments, while delivering quality customer service and maintaining accurate cash controls.

Strong attention to compliance, risk management, and product knowledge will support opportunities to refer clients to appropriate banking services and grow client relationships.