Part-Time Teller: Customer-Centric Cash & Digital Service

M&T Bank; Elysburg (PA); On-site; USD 25,000 - 36,000; Part time

Job summary

M&T Bank is hiring a Part-Time Teller at the Elysburg branch. The role requires 6 months of cash handling and customer service experience, with a weekly schedule of 25 hours that changes weekly.

You must be available when the branch is open Monday through Saturday and two Saturdays per month. Responsibilities include customer service, transaction processing, lobby management, and identifying self-service opportunities.

Qualifications

• High school diploma or GED with 6 months customer service or cash handling experience.
• Proven verbal communication and interpersonal skills.
• Proficient with internet-based technologies.

Responsibilities

• Adhere to customer service standards and deliver solutions that meet customer needs in moments that matter.
• Educate customers through shoulder-to-shoulder digital demonstrations and identify self-service opportunities.
• Engage in lobby management, greet customers, and address immediate needs.
• Accurately balance and process customer transactions following bank policy.
• Log and resolve customer complaints; transition sales opportunities to banking partners.
• Perform branch-related operational activities (e.g., cash ordering, vault, ATM, wire transfers).
• Process customer/account maintenance accurately.
• Complete AML/KYC-related activities and comply with risk controls.

Skills

Customer service

Cash handling

Verbal communication

Interpersonal skills

Time management

Prioritization

Data entry

Internet proficiency

Education

High school diploma or GED

Job description

M&T Bank is hiring a Part-Time Teller at the Elysburg branch. The role requires 6 months of cash handling and customer service experience, with a weekly schedule of 25 hours that changes weekly.

You must be available when the branch is open Monday through Saturday and two Saturdays per month. Responsibilities include customer service, transaction processing, lobby management, and identifying self-service opportunities.