Part-Time Teller (20 Hours), Fremont/ Newark, CA Area

Citigroup Inc.; Fremont (CA); On-site; USD 41,600 - 51,960; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Life, accident, and disability insurance

Paid time off packages

Job summary

Citigroup Inc. is hiring a Teller in Fremont, California. The role involves providing exceptional customer service, managing banking transactions, and identifying new product opportunities. Candidates should have previous customer service experience and a high school diploma. The position offers a full-time salary range of $41,600 to $51,960, along with competitive benefits including health coverage and paid time off. Join Citigroup to help deliver optimal solutions to clients and contribute to branch revenue.

Qualifications

• Previous relevant experience preferred.
• Demonstrated sales and customer service experience.
• Effective problem-solving and communication skills.
• Ability to work well in a team-oriented environment.

Responsibilities

• Serve as the first point of contact for Citi clients.
• Perform efficient and accurate banking transactions.
• Identify referral opportunities for new products and services.
• Educate clients on digital and self-service opportunities.
• Adhere to bank policies and operational controls.
• Ensure all client needs are met.

Skills

Customer service experience

Sales experience

Money handling experience

Problem-solving skills

Communication skills

Teamwork

Education

High School diploma or equivalent

Job description

The Teller is an entry‑level position responsible for assisting with the execution of branch activities, including day‑to‑day delivery of client‑facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
• Perform efficient and accurate banking transactions including managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash
• Identify referral opportunities for new products and services based on client’s financial goals
• Educate clients on digital and self‑service opportunities offered by Citi
• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
• Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed
• Maintain working knowledge of client accounts as well as new and existing products and services offered.
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• Previous relevant experience preferred
• Demonstrated sales and customer service experience
• Money handling experience
• Effective problem‑solving and communication skills
• Ability to work well in a team‑oriented environment

Education

• High School diploma or equivalent

This job description provides a high‑level review of the types of work performed. Other job‑related duties may be assigned as required.

Location

Fremont, California, United States

Salary

Full‑time salary range: $41,600.00 – $51,960.00.

Hourly rate: $20.00 – $24.98.

Benefits

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Equal Opportunity Statement

Citi is an equal‑opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.