Part-Time Teller (20 Hours), Modesto Area Branches

Citi; Modesto (CA); On-site; USD 39,520 - 46,810; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Paid time off packages

Job summary

Citi in Modesto is seeking an entry-level Teller responsible for assisting with branch activities and providing client-facing services. You will be the first point of contact for clients, performing accurate and efficient banking transactions and identifying referral opportunities based on clients' financial goals.

The ideal candidate should have a high school diploma and previous sales or customer service experience. This position offers a salary range of $39,520 - $46,810 with competitive employee benefits including health coverage, 401(k), and paid time off.

Qualifications

• Previous relevant experience preferred.
• Demonstrated sales and customer service experience.
• Effective problem solving and communication skills.
• Ability to work well in a team oriented environment.

Responsibilities

• Serve as the first point of contact for Citi clients.
• Perform efficient and accurate banking transactions.
• Identify referral opportunities for new products.
• Educate clients on digital and self-service opportunities.
• Adhere to bank policies and regulatory procedures.

Skills

Customer service experience

Sales experience

Problem-solving skills

Communication skills

Money handling experience

Education

High School diploma or equivalent

Job description

The Teller is an entry‑level position responsible for assisting with the execution of branch activities, including day‑to‑day delivery of client‑facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
• Perform efficient and accurate banking transactions including, managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash
• Identify referral opportunities for new products and services based on client’s financial goals
• Educate clients on digital and self‑service opportunities offered by Citi
• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
• Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed
• Maintain working knowledge of client accounts as well as new and existing products and services offered
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications

• Previous relevant experience preferred
• Demonstrated sales and customer service experience
• Money handling experience
• Effective problem solving and communication skills
• Ability to work well in a team oriented environment

Education

High School diploma or equivalent

Compensation & Benefits

The salary range provided in this posting is based on a 40‑hour work week. Primary Location Full Time Salary Range: $39,520.00 – $46,810.00. The hourly rate corresponding to the annual range is: $19.00 – $22.50. In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Equal Employment Opportunity

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.