Part-Time Teller (20 Hours), Fremont/ Newark, CA Area

Citi; New York (NY); On-site; USD 20,640 - 24,996; Part time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Life, accident, and disability insurance

Wellness programs

Paid time off packages

Job summary

Citi is seeking a Part-Time Teller in the Fremont/Newark, CA area. This entry-level position involves providing exceptional customer service, processing banking transactions, and identifying potential sales opportunities.

The ideal candidate has a high school diploma and sales experience, along with strong problem-solving and communication skills. Full-time salary is $41,600–$51,960 annually, with hourly rates of $20.00–$24.98, prorated for part-time work.

Qualifications

• Previous relevant experience preferred.
• Ability to work well in a team-oriented environment.
• Demonstrated sales and customer service experience.

Responsibilities

• Serve as the first point of contact for clients and provide positive customer service.
• Perform accurate banking transactions including managing cash supply.
• Identify referral opportunities for new products based on clients' financial goals.
• Educate clients on digital and self-service opportunities offered by Citi.
• Ensure all client needs are met while adhering to bank policies and procedures.

Skills

Sales and customer service experience

Money handling experience

Effective problem solving skills

Communication skills

Team orientation

Education

High School diploma or equivalent

Job description

Part-Time Teller (20 Hours), Fremont/ Newark, CA Area

The Teller is an entry‑level position responsible for assisting with the execution of branch activities, including day‑to‑day delivery of client‑facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
• Perform efficient and accurate banking transactions including managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash
• Identify referral opportunities for new products and services based on client’s financial goals
• Educate clients on digital and self‑service opportunities offered by Citi
• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
• Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed
• Maintain working knowledge of client accounts as well as new and existing products and services offered
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all employees and will be measured by specific metrics
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications

• Previous relevant experience preferred
• Demonstrated sales and customer service experience
• Money handling experience
• Effective problem solving and communication skills
• Ability to work well in a team oriented environment

Education

• High School diploma or equivalent

Compensation and Benefits

Primary Location: Fremont, California, United States

Full‑time salary range: $41,600.00 - $51,960.00 (annual). Hourly rate corresponding to the annual range: $20.00 - $24.98. Salary shown is for full-time positions and will be prorated for part‑time hires based on number of hours worked.

Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned vacation, unplanned sick leave, and paid holidays.

Equal Opportunity Statement

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.