Part-Time Teller (20 Hours), Modesto Area Branches

Citi; New York (NY); On-site; USD 26,174 - 30,996; Part time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Life, accident, and disability insurance

Wellness programs

Paid time off packages

Job summary

Citi is seeking a Part-Time Teller for the Modesto Area Branches. This entry-level position involves delivering high-quality customer service and assisting with banking transactions. You will be the first point of contact for clients, ensuring their needs are met efficiently and accurately.

Ideal candidates will possess strong customer service and sales experience, along with effective communication skills. The role offers benefits such as medical coverage, a 401(k), and paid time off.

Qualifications

• Previous relevant experience preferred.
• Demonstrated sales and customer service experience.
• Money handling experience.

Responsibilities

• Serve as the first point of contact for Citi clients.
• Perform efficient and accurate banking transactions.
• Identify referral opportunities for new products.
• Educate clients on digital and self-service opportunities.
• Adhere to bank policies and operational controls.
• Manage client issues and concerns effectively.
• Maintain knowledge of client accounts and products.
• Ensure compliance with laws and regulations.

Skills

Customer service experience

Sales experience

Problem solving

Communication skills

Teamwork

Education

High School diploma or equivalent

Job description

Part‑Time Teller (20 Hours), Modesto Area Branches

Job Overview

The Teller is an entry‑level position responsible for assisting with the execution of branch activities, including day‑to‑day delivery of client‑facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions.

This job description provides a high‑level review of the types of work performed. Other job‑related duties may be assigned as required.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
• Perform efficient and accurate banking transactions including managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash
• Identify referral opportunities for new products and services based on client’s financial goals
• Educate clients on digital and self‑service opportunities offered by Citi
• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
• Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed
• Maintain working knowledge of client accounts as well as new and existing products and services offered
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications

• Previous relevant experience preferred
• Demonstrated sales and customer service experience
• Money handling experience
• Effective problem solving and communication skills
• Ability to work well in a team oriented environment

Education

• High School diploma or equivalent

Benefits

• Medical, dental & vision coverage
• 401(k)
• Life, accident and disability insurance
• Wellness programs
• Paid time off packages, including planned time off (vacation), unplanned time off (sick leave) and paid holidays

Compensation

Hourly rate: $19.00 - $22.50. Salary shown is for full‑time positions and will be prorated for part‑time hires based on number of hours worked. The annual range for full‑time is $39,520 - $46,810.

Equal Opportunity Employment

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

Accessibility

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.