Part-Time Tech Support Specialist (Washington)

MapleGroves; Washington; On-site; USD 15,233 - 18,246; Part time

Job summary

MapleGroves is seeking a Part-Time Computer Support Specialist to join our team in Washington. This role is ideal for individuals who are passionate about technology and enjoy providing assistance with computer-related issues.

Responsibilities include troubleshooting hardware and software, maintaining systems, and training users. Successful candidates should have relevant experience and be adept at communicating technical information clearly. Flexibility in working hours, including evenings and weekends, is essential for this position.

Qualifications

• Proven experience as a Computer Support Specialist or similar role.
• Familiarity with various operating systems, including Windows, macOS, and Linux.
• Strong communication skills, both written and verbal.
• Ability to explain technical concepts in simple terms.

Responsibilities

• Respond to client inquiries and provide technical assistance via phone, email, or in-person.
• Diagnose and resolve hardware and software issues.
• Install and configure computer systems, printers, and other devices.
• Conduct regular maintenance on computer systems to ensure optimal performance.
• Set up new user accounts and assist with account management.
• Train users on basic computer functions and troubleshooting techniques.

Skills

Technical Assistance

Hardware Troubleshooting

Software Troubleshooting

Communication Skills

Problem-Solving

Flexibility for Part-Time Hours

Education

Relevant degree or certification in Information Technology

Job description

MapleGroves is seeking a Part-Time Computer Support Specialist to join our team in Washington. This role is ideal for individuals who are passionate about technology and enjoy providing assistance with computer-related issues.

Responsibilities include troubleshooting hardware and software, maintaining systems, and training users. Successful candidates should have relevant experience and be adept at communicating technical information clearly. Flexibility in working hours, including evenings and weekends, is essential for this position.