Part-Time Computer Support Specialist

MapleGroves; Washington; On-site; USD 15,233 - 18,246; Part time

Job summary

MapleGroves is seeking a Part-Time Computer Support Specialist to join our team in Washington. This role is ideal for individuals who are passionate about technology and enjoy providing assistance with computer-related issues.

Responsibilities include troubleshooting hardware and software, maintaining systems, and training users. Successful candidates should have relevant experience and be adept at communicating technical information clearly. Flexibility in working hours, including evenings and weekends, is essential for this position.

Qualifications

• Proven experience as a Computer Support Specialist or similar role.
• Familiarity with various operating systems, including Windows, macOS, and Linux.
• Strong communication skills, both written and verbal.
• Ability to explain technical concepts in simple terms.

Responsibilities

• Respond to client inquiries and provide technical assistance via phone, email, or in-person.
• Diagnose and resolve hardware and software issues.
• Install and configure computer systems, printers, and other devices.
• Conduct regular maintenance on computer systems to ensure optimal performance.
• Set up new user accounts and assist with account management.
• Train users on basic computer functions and troubleshooting techniques.

Skills

Technical Assistance

Hardware Troubleshooting

Software Troubleshooting

Communication Skills

Problem-Solving

Flexibility for Part-Time Hours

Education

Relevant degree or certification in Information Technology

Job description

We are currently seeking a Part‑Time Computer Support Specialist to join our team in Washington. This role is perfect for those who have a passion for technology and enjoy helping others with their computer issues.

Key Responsibilities

• Responding to client inquiries and providing technical assistance via phone, email, or in‑person.
• Diagnosing and resolving hardware and software issues.
• Installing and configuring computer systems, printers, and other devices.
• Conducting regular maintenance on computer systems to ensure optimal performance.
• Setting up new user accounts and assisting with account management.
• Training users on basic computer functions and troubleshooting techniques.
• Collaborating with other team members to improve processes and procedures.

Requirements

• Proven experience as a Computer Support Specialist or similar role.
• Familiarity with various operating systems, including Windows, macOS, and Linux.
• Knowledge of computer hardware components and troubleshooting techniques.
• Strong communication skills, both written and verbal.
• Ability to explain technical concepts in simple terms.
• Excellent problem‑solving skills.
• Flexibility to work part‑time hours, including evenings and weekends.

Preferred Qualifications

• Relevant degree or certification in Information Technology or a related field.
• Customer service experience.
• Experience with remote support tools.

Salary

$1,500 per month based on experience.