Part-Time Switchboard & Receptionist - Customer Care Pro

Bass Pro, LLC; Garner (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops in Garner, NC seeks a part-time Switchboard Operator / Receptionist to handle front desk duties and answer calls. You will deliver excellent customer service and assist customers and associates in a fast-paced retail environment.

Role requires knowledge of store layout, product awareness, and the ability to perform clerical tasks while supporting management with scheduling and inquiries.

Qualifications

• Ability to calculate figures such as discounts and make change to customers.
• Ability to communicate in a friendly and professional manner to our customers and other associates.
• Ability to establish and maintain effective working relationships with Management, coworkers and customers.
• Ability to operate computerized Point of Sale register system and computerized PBX system.

Responsibilities

• Provide world-class customer service and ensure a pleasant shopping experience for all customers.
• Answer and direct incoming phone calls promptly and cheerfully.
• Handle customer and associate questions and requests.
• Distribute applications to prospective new associates.
• Coordinate and schedule appointments for Management.
• File, copy and perform clerical tasks as needed.
• Maintain associate bulletin boards and post schedules.
• Remain familiar with store layout and products.
• Stay aware of advertised sales and events.
• Keep the work area clean and stocked.
• Follow all company policies and procedures.
• Perform other duties as assigned.

Skills

Figure calculations

Customer communication

Relationship building

POS / PBX systems

Education

High School diploma or equivalent

Job description

Bass Pro Shops in Garner, NC seeks a part-time Switchboard Operator / Receptionist to handle front desk duties and answer calls. You will deliver excellent customer service and assist customers and associates in a fast-paced retail environment.

Role requires knowledge of store layout, product awareness, and the ability to perform clerical tasks while supporting management with scheduling and inquiries.