Retail Reception & Switchboard Specialist

Talentify; Tualatin (OR); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops is seeking a Switchboard Operator / Receptionist to handle receptionist and switchboard duties, delivering friendly customer service and supporting store operations. The role involves answering calls, assisting customers and associates, and coordinating with management on appointments.

Candidates should have a high school diploma or equivalent, be capable of operating POS and PBX systems, and maintain professional communication.

Qualifications

• High School diploma or equivalent experience.
• Ability to operate a computerized POS register system.
• Ability to communicate in a friendly and professional manner to customers and associates.
• Ability to establish and maintain effective working relationships with management, coworkers and customers.

Responsibilities

• Answer and direct incoming phone calls in a prompt, friendly manner.
• Assist customers and associates with questions and requests.
• Distribute applications to prospective new associates.
• Coordinate and schedule appointments for management.
• Maintain familiarity with store layout and product knowledge.
• Keep work area clean, neat and stocked.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Education

High School diploma or equivalent

Tools

POS register system

PBX system

Job description

Bass Pro Shops is seeking a Switchboard Operator / Receptionist to handle receptionist and switchboard duties, delivering friendly customer service and supporting store operations. The role involves answering calls, assisting customers and associates, and coordinating with management on appointments.

Candidates should have a high school diploma or equivalent, be capable of operating POS and PBX systems, and maintain professional communication.