Part Time Support Staff/Receptionist

Mental Health Resources, Inc.; New Mexico; Hybrid; USD 21,000 - 25,000; Part time

Job summary

Mental Health Resources, Inc. is seeking a part-time office assistant to greet clients and visitors, answer phones, schedule appointments, and maintain confidential client files.

The role requires a high school diploma, 24 hours per week, and a starting pay of $16.50 per hour. Bilingual Spanish speakers are strongly encouraged, with travel to Clovis as needed.

The position includes billing support, HIPAA compliance, and general administrative duties to ensure smooth front-desk operations.

Qualifications

• High school diploma required.
• Bilingual Spanish encouraged.
• Part-time 24 hours per week.

Responsibilities

• Greets, checks in clients, collects co-pays if applicable, reschedules clients, and obtains signatures as needed.
• Answers phones and directs calls.
• Organizes and maintains client files.
• Ensures all information is up to date in all clients’ files (phone numbers, addresses, releases, insurances).
• Files all material in clients’ files.
• Coordinates meetings and schedules client appointments.
• Processes billing and prints invoices for state agencies.
• May assist with Medicaid verification monthly.
• Maintains HIPAA and client confidentiality at all times.
• Regular and consistent attendance for the assigned schedule.

Skills

Bilingual Spanish

Education

High school diploma

Job description

Responsible for answering the phone and greeting clients and or potential clients with respect and non-judgment, maintaining confidentiality, scheduling/rescheduling clients, maintaining and updating all current information on clients such as phone numbers, addresses, releases, insurance, etc. in the client's file.

Part‑time, 24 hours per week, hourly position.

A minimum of a high school diploma is required.

Bilingual Spanish candidates are strongly encouraged to apply.

Starting pay is $16.50 per hour.

Traveling to Clovis is required

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Greets, checks in clients, collects co-pays if applicable, reschedules clients, and obtains any signatures if needed.
• Answers phones and directs calls.
• Organizes and puts together client files.
• Ensures all information is up to date and current in all clients’ files: phone numbers, addresses, releases, insurances, etc.
• Accurately files all material in clients’ files.
• Coordinates meetings and schedules client appointments.
• Processes billing and prints out invoices to be sent to state agencies.
• May assist with Medicaid verification each month.
• Maintain HIPPA and client confidentiality at all times.
• Regular and consistent attendance for the assigned work schedule is essential.