Full-Time Support Staff/Receptionist-Clovis Tues-Sat.

Mental Health Resources; Clovis (NM); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance for employee

Vision Insurance for employee

401(K) with employer matching (4%)

Life Insurance while employed

Long Term Disability

Paid Time Off (PTO) 240 hrs rollover

Sick Leave

Holidays (11)

License Reimbursement

Employee Assistance Program

On-Line Smart Dollar Budget

Bilingual/Spanish speaker incentive

TeleNet-Cell phone discounts

Job summary

Mental Health Resources is hiring for a full-time front desk/administrative support role in New Mexico. The position entails greeting clients, scheduling, updating client information, and handling billing tasks with attention to confidentiality and accuracy.

The role operates Tuesday through Saturday, 9 am–6 pm, 40 hours per week, with starting pay of $16.50 per hour. Spanish bilingual candidates are strongly encouraged to apply.

Qualifications

• Requires high school diploma.
• Full-time, 40 hours per week.
• Spanish bilingual candidates encouraged to apply.

Responsibilities

• Greets and checks in clients, collects co-pays when applicable, and reschedules appointments.
• Answers phones and directs calls.
• Organizes and updates client files with current information.
• Coordinates meetings and schedules client appointments.
• Processes billing and prints invoices for state agencies.
• Maintains HIPAA confidentiality and dictates data entry accurately.

Skills

Bilingual Spanish

Customer service

Phone etiquette

Data entry

Scheduling

Education

High school diploma

Tools

Microsoft Office

Job description

Description

Responsible for answering the phone and greeting clients and or potential clients with respect and non-judgment, maintaining confidentiality, scheduling/rescheduling clients, maintaining and updating all current information on clients such as phone numbers, addresses, releases, insurance, etc. in the client's file.

Responsible for answering the phone and greeting clients and or potential clients with respect and non-judgment, maintaining confidentiality, scheduling/rescheduling clients, maintaining and updating all current information on clients such as phone numbers, addresses, releases, insurance, etc. in the client's file.

Requirements

Full-time, 40 hours per week, hourly position.

This position is Tuesday through Saturday, 9 am- 6 pm.

A minimum of a high school diploma is required.

Bilingual Spanish candidates are strongly encouraged to apply.

Starting pay is $16.50 per hour.

This is a 9 am - 6 pm shift, Tuesday through Saturday.

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Greets, checks in clients, collects co-pays if applicable, reschedules clients, and obtains any signatures if needed.
• Answers phones and directs calls.
• Organizes and puts together client files.
• Ensures all information is up to date and current in all clients’ files: phone numbers, addresses, releases, insurances, etc.
• Accurately files all material in clients’ files.
• Coordinates meetings and schedules client appointments.
• Processes billing and prints out invoices to be sent to state agencies.
• May assist front-staff with Medicaid verification each month.
• Maintain HIPPA and client confidentiality at all times.
• Regular and consistent attendance for the assigned work schedule is essential.

Benefits

• Health Insurance offered
• Free Dental Insurance for employee
• Free Vision Insurance for employee
• 401(K) with employer matching (4%)
• Free Life Insurance while employed
• Long Term Disability offered while employed
• Paid Time Off (PTO)-can accumulate and roll over up to 240 hrs
• Sick Leave
• Holidays (11)
• License Reimbursement
• Employee Assistance Program
• On-Line Smart Dollar Budget
• Bilingual/Spanish speaker incentive
• Employee covered under agency liability insurance
• TeleNet-Cell phone discounts