Cashier/Receptionist

SupportFinity™; New Mexico; On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

403 B

403 B matching

Dental Insurance

Flexible schedule

Health Insurance

Life Insurance

Paid time off

Retirement plan

Vision Insurance

Job summary

A healthcare organization in New Mexico is seeking a financial assistant to ensure financial viability and support patient record maintenance. Responsibilities include collecting payments, scheduling appointments, and providing clerical support. Candidates must possess a high school diploma and exhibit strong customer service skills. This role requires in-person attendance and offers benefits, flexible scheduling, and a supportive team environment.

Qualifications

• Must be 18 years of age or older.
• Ability to maintain patient records and assist in billing.

Responsibilities

• Assist in ensuring financial viability by collecting payments.
• Maintain patient records and schedule appointments.
• Provide telephone and clerical support.
• Provide telephone and clerical support, maintaining a friendly and professional phone presence.
• Maintain accuracy of financial and patient accounts through daily cash handling and deposits.
• Ensure completeness of patient registrations, consent, and financial forms.
• Pursue continuing education and complete assigned Med Trainer courses.
• Collaborate with team members to support organizational goals and provide respectful assistance to colleagues.
• Maintain regular attendance and punctuality, and comply with workplace safety policies.
• Provide information and resources to diverse groups with professionalism and courtesy.

Skills

Customer service

Data entry

Financial record keeping

Education

High school diploma

Tools

EMR system

Job description

Essential Job Duties

• ASSISTS IN ENSURING THE FINANCIAL VIABILITY OF THE ORGANIZATION by collecting payments; balancing cash receipts at the end of each business period (session, day, etc.); ensuring the accuracy of insurance billing information; opening and closing encounters; and running reports as requested. Informs patient of outstanding balances at time of appointment reminder calls. Receives feedback and directives from CFO and Billing staff regarding collection rates or insurance issues.
• ASSISTS IN MAINTAINING PATIENT RECORDS AND SCHEDULING by making appointments including reason for visit; entering new patient information and accurately correcting/updating information for established patients (e.g. name, address, phone number, etc.); scheduling new and established patients. Completes reminder calls day prior to appointment to decrease patient no-show rates.
• ASSISTS IN COORDINATING PATIENT INFORMATION AND BILLING by accurately entering correct patient data into patients EMR, checking patients in and out, collecting payments, and/or ensuring the accuracy of insurance billing information, printing schedules, and running reports.
• PROVIDES TELEPHONE AND CLERICAL SUPPORT by answering telephones and communicating correct information/messages to the appropriate individuals within the organization. Maintains a positive, friendly, professional phone presence when dealing with all customers.
• MAINTAINS ACCURACY OF FINANCIAL AND PATIENT ACCOUNTS by collecting payments for services rendered, and keeping accurate record of cash and other daily transactions to ensure accurate daily bank deposits.
• ENSURES THE ACCURACY AND AVAILABILITY OF PATIENT INFORMATION by ensuring that all Patient Registrations, Consent, and Financial forms are complete, have the appropriate financial documentation, signed and available as needed.
• UPDATES PROFESSIONAL AND TECHNICAL SKILLS by pursuing continuing education or seminars related to job responsibilities. Completes all Med Trainer courses as assigned in a timely manner.
• CONTRIBUTES TO THE TEAM EFFORT by working collaboratively, cooperatively, and in coordination with fellow team members and with others in the organization, treats them with respect, courtesy, and consideration, and shows understanding and the appropriate support of other team members to help get the job done.
• ATTENDANCE AND PUNCTUALITY - Maintains regular, dependable attendance and punctuality, and physical presence at the assigned worksite.
• WORKPLACE SAFETY - Complies with and actively supports all applicable workplace environmental health and safety policies, work rules, and practices giving maximum effort to performing job functions in a manner that protects the health and safety of the incumbent, co-workers, and the general public.
• OTHER - Works collaboratively, cooperatively, and in coordination with fellow team members and with others in the organization, treats them with respect, courtesy, and consideration, and shows understanding and the appropriate support of other team members to help get the job done.
• Provides assistance, information, guidance, and resources to diverse groups of customers, clients, and others outside of the organization; treats them in a friendly manner with professionalism, helpfulness, respect, courtesy, and consideration at all times regardless of circumstances.

Qualifications

• Job requires a high school diploma and being 18 years of age or older.

Work Location

• In person

Benefits

• 403 B
• 403 B matching
• Dental Insurance
• Flexible schedule
• Health Insurance
• Life Insurance
• Paid time off
• Retirement plan
• Vision Insurance

Schedule

• 10-hour shift
• Monday to Friday
• No nights
• No weekends

Ability To Commute/relocate

• El Rito, NM: Rel or planning to relocate before starting work (Required)

About the company