Bilingual Receptionist & Client Services Specialist (PT)

Mental Health Resources, Inc.; New Mexico; Hybrid; USD 21,000 - 25,000; Part time

Job summary

Mental Health Resources, Inc. is seeking a part-time office assistant to greet clients and visitors, answer phones, schedule appointments, and maintain confidential client files.

The role requires a high school diploma, 24 hours per week, and a starting pay of $16.50 per hour. Bilingual Spanish speakers are strongly encouraged, with travel to Clovis as needed.

The position includes billing support, HIPAA compliance, and general administrative duties to ensure smooth front-desk operations.

Qualifications

• High school diploma required.
• Bilingual Spanish encouraged.
• Part-time 24 hours per week.

Responsibilities

• Greets, checks in clients, collects co-pays if applicable, reschedules clients, and obtains signatures as needed.
• Answers phones and directs calls.
• Organizes and maintains client files.
• Ensures all information is up to date in all clients’ files (phone numbers, addresses, releases, insurances).
• Files all material in clients’ files.
• Coordinates meetings and schedules client appointments.
• Processes billing and prints invoices for state agencies.
• May assist with Medicaid verification monthly.
• Maintains HIPAA and client confidentiality at all times.
• Regular and consistent attendance for the assigned schedule.

Skills

Bilingual Spanish

Education

High school diploma

Job description

Mental Health Resources, Inc. is seeking a part-time office assistant to greet clients and visitors, answer phones, schedule appointments, and maintain confidential client files.

The role requires a high school diploma, 24 hours per week, and a starting pay of $16.50 per hour. Bilingual Spanish speakers are strongly encouraged, with travel to Clovis as needed.

The position includes billing support, HIPAA compliance, and general administrative duties to ensure smooth front-desk operations.