Part-Time Supplies & Customer Service Specialist

Demant; Arlington Heights (IL); Sur place; USD 28 000 - 29 000; Temps partiel

Résumé du poste

e3 Diagnostics in Arlington Heights, IL is seeking a part-time Supplies Customer Service Specialist to support customers and ensure accurate, timely order processing across website, phone, and email channels.

The role focuses on handling inquiries, providing quotations when needed, and coordinating with the warehouse to confirm supply availability and on-time delivery. Flexibility to manage approximately 20 hours per week is expected, with a payoff of $27.00 per hour.

Qualifications

• High school diploma or GED required.
• Administration certification or 1-3 years customer service experience.
• Excellent communication and strong problem-solving skills.
• Experience with Microsoft Office Suite is beneficial.

Responsabilités

• Assist customers with inquiries and resolve issues via multiple channels.
• Process supply orders through website, phone, and email.
• Coordinate with Sales Operations to ensure on-time delivery.
• Educate customers on purchasing options and proactive upsell.
• Maintain accurate customer files in the database.

Connaissances

Communication skills

Customer service

Sales skills

Organization

Time management

Analytical thinking

Medical devices knowledge

Formation

High school diploma or GED

Admin certification / 1-3 years CS experience

Outils

Microsoft Office Suite

Description du poste

e3 Diagnostics in Arlington Heights, IL is seeking a part-time Supplies Customer Service Specialist to support customers and ensure accurate, timely order processing across website, phone, and email channels.

The role focuses on handling inquiries, providing quotations when needed, and coordinating with the warehouse to confirm supply availability and on-time delivery. Flexibility to manage approximately 20 hours per week is expected, with a payoff of $27.00 per hour.