Part-Time Studio Host & Front Desk Crew

SoulCycle Inc.; Washington (District of Columbia); On-site; USD 21,000 - 30,000; Part time

Job summary

SoulCycle Inc. in Washington, DC seeks part-time staff to deliver exceptional customer service and hospitality while maintaining SoulCycle’s studio experience.

The role requires availability for at least 20 hours per week, including weekends, and peak holiday shifts. As a Front Desk/Guest Services team member, you will support studio management, assist instructors with class check-in, uphold the SoulCycle aesthetic, and contribute to a positive, collaborative environment.

Qualifications

• Must have customer service experience.
• Ability to prioritize and multitask within a fast-paced environment.
• Willingness to initiate tasks and perform duties without direction.
• Excellent communication skills and ability to work with diverse personalities.
• Positive, can-do attitude and professional phone/email etiquette.

Responsibilities

• Provide high level customer service and hospitality to clients.
• Assist the Studio Management in daily studio tasks and projects.
• Maintain a positive attitude and take initiative.
• Provide support to the SoulCycle instructors to ensure a successful class check-in process.
• Work as a cohesive team with all SoulCycle staff members to ensure efficiency and camaraderie.
• Assist with the training and coaching of new hires for the front desk staff team.
• Maintain product knowledge for all studio retail operations.
• Maintain the distinct SoulCycle aesthetic, appearance, atmosphere and culture.
• Studio cleaning and prepping, including cleaning of exercise equipment (bikes, weights), floors and mirrors.
• Common area cleaning, including front desk, lockers, retail shelves, office and hallways
• Bathroom and changing room cleaning.

Skills

Customer service

Multitasking

Communication skills

Initiative

Phone & email etiquette

Organizational skills

Job description

SoulCycle Inc. in Washington, DC seeks part-time staff to deliver exceptional customer service and hospitality while maintaining SoulCycle’s studio experience.

The role requires availability for at least 20 hours per week, including weekends, and peak holiday shifts. As a Front Desk/Guest Services team member, you will support studio management, assist instructors with class check-in, uphold the SoulCycle aesthetic, and contribute to a positive, collaborative environment.