Part-Time Hospitality & Community Lead - Studio Crew

SoulCycle; Palo Alto (CA); On-site; USD 22,000 - 30,000; Part time

Job summary

SoulCycle is seeking a part-time Studio Crew member to bring the SoulCycle spirit to our studio. You will engage riders with exceptional hospitality, build community, and ensure a welcoming atmosphere while supporting instructors with class check-in.

Shifts require at least 3 days per week (including one weekend day) and availability for peak holiday periods. You will help maintain studio aesthetics and assist in daily operations to drive customer satisfaction.

Qualifications

• Love for SoulCycle brand and culture.
• Innate ability to care for people and create welcoming environments.
• Experience in customer service or hospitality.
• Ability to prioritize and multi-task in a fast-paced setting.
• Willingness to accept and act on feedback.
• Self-motivated with a proactive work approach.
• Attention to detail in daily studio operations.

Responsibilities

• Deliver high-level customer service to riders and create personalized experiences.
• Build community with riders and anticipate their needs.
• Treat the studio like a party where everyone feels welcome and included.
• Assist instructors with class check-in and post-class tasks.
• Be prepared to handle first aid situations when needed.

Skills

Customer service

Hospitality

People skills

multitasking

Attention to detail

Job description

SoulCycle is seeking a part-time Studio Crew member to bring the SoulCycle spirit to our studio. You will engage riders with exceptional hospitality, build community, and ensure a welcoming atmosphere while supporting instructors with class check-in.

Shifts require at least 3 days per week (including one weekend day) and availability for peak holiday periods. You will help maintain studio aesthetics and assist in daily operations to drive customer satisfaction.