Part-Time Studio Crew: Hospitality & Community Builder

SoulCycle; Philadelphia, Northern (Philadelphia County, KY); Hybrid; USD 14,000 - 19,000; Part time

Job summary

SoulCycle in Philadelphia is hiring a Studio Crew part-time to bring the SoulCycle experience to riders through hospitality and community-building. This role requires at least 3 days per week totaling 20 hours, with one weekend day, and availability for peak holiday shifts.

You will curate personalized rider experiences, support instructors, upsell memberships and retail, maintain studio upkeep, and help nurture a welcoming, high-energy environment. Pay is $12.00 per hour.

Qualifications

• Love of the SoulCycle brand.
• Natural inclination to take care of humans.
• Ability to prioritize in a fast-paced environment.
• Openness to receiving and delivering feedback.
• Ability to complete tasks without direction.

Responsibilities

• Hospitality Champion & Community Builder: provide high-level customer service and build rider community.
• Actively participate in studio challenges to drive paid rides, memberships, and retail.
• Support studio management with daily tasks and training of new hires.
• Maintain studio aesthetics, cleanliness, and a welcoming atmosphere.
• Assist instructors with class check-in and first aid as needed.

Skills

Customer service

People skills

Multi-tasking

Feedback oriented

Team player

Job description

SoulCycle in Philadelphia is hiring a Studio Crew part-time to bring the SoulCycle experience to riders through hospitality and community-building. This role requires at least 3 days per week totaling 20 hours, with one weekend day, and availability for peak holiday shifts.

You will curate personalized rider experiences, support instructors, upsell memberships and retail, maintain studio upkeep, and help nurture a welcoming, high-energy environment. Pay is $12.00 per hour.