Studio Crew - Hospitality & Community Champion (Part-Time)

SoulCycle Inc.; Bethesda (MD); Sur place; USD 20 000 - 29 000; Temps partiel

Résumé du poste

SoulCycle Studio Crew is a part-time role focused on bringing the SoulCycle experience to life through outstanding hospitality and customer service. Crew members forge connections with riders, deliver top-tier service, and uphold the studio’s distinct culture and aesthetics.

Qualified candidates must be available for at least 3 days per week totaling 20 hours, with one weekend day. The position requires weekend shifts and participation in peak holiday periods as part of a vibrant, inclusive

Qualifications

• Customer service experience
• Ability to multitask in a fast-paced environment
• Attention to detail and accuracy
• Openness to receiving and delivering feedback
• Desire to help others and create a welcoming studio atmosphere

Responsabilités

• Curate personalized rider experiences through exceptional hospitality
• Build community with riders and anticipate needs
• Treat the studio like a welcoming home for every rider
• Support instructors with class check-ins
• Assist in first aid situations when needed
• Drive studio goals through selling and product knowledge
• Collaborate with management on daily tasks and training

Connaissances

Customer service

Multi-tasking

Attention to detail

Feedback-oriented

Description du poste

SoulCycle Studio Crew is a part-time role focused on bringing the SoulCycle experience to life through outstanding hospitality and customer service. Crew members forge connections with riders, deliver top-tier service, and uphold the studio’s distinct culture and aesthetics.

Qualified candidates must be available for at least 3 days per week totaling 20 hours, with one weekend day. The position requires weekend shifts and participation in peak holiday periods as part of a vibrant, inclusive