Part-Time Student Support Specialist with Tuition Benefit

Sinclair Community College; Centerville (OH); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Tuition waiver

Advancement opportunities

Professional development support

OPERS pension participation

Paid holidays for part-time staff

Work-life balance programs

Job summary

Sinclair Community College is seeking a Centerville Student Support Specialist to greet visitors, answer calls, assist with student intake, proctor tests, schedule advising, perform bursar duties and support campus leadership as needed.

The role serves as the first point of contact with students and staff, requiring a professional demeanor and solid knowledge of college policies and online resources. The position is part-time with up to 28 hours per week.

Qualifications

• Minimum of a high school diploma or equivalent required; associate’s degree preferred
• Minimum of two (2) years of customer service experience required; cashiering preferred
• Possession of analytical thinking skills required
• Strong customer service skills and professional demeanor required
• Demonstrated computer proficiency in Microsoft Office and web-based programs required
• Ability to learn cashiering or other software programs preferred
• Ability to work in a team environment required

Responsibilities

• Customer service: respond to student questions regarding enrollment, registration, financial aid, bursar, testing, campus policies and general college procedures
• Call management: answer phones, route calls and provide phone assistance
• Cashiering: receive tuition payments and close daily cashier activities including deposits
• Advisor support: schedule advisor appointments, coordinate preparation of new student information
• Testing support: proctor placement and academic tests
• Other duties as assigned

Skills

Customer service

Communication skills

Microsoft Office proficiency

Teamwork

Web-based systems

Education

High school diploma or GED

Associate's degree preferred

Job description

Sinclair Community College is seeking a Centerville Student Support Specialist to greet visitors, answer calls, assist with student intake, proctor tests, schedule advising, perform bursar duties and support campus leadership as needed.

The role serves as the first point of contact with students and staff, requiring a professional demeanor and solid knowledge of college policies and online resources. The position is part-time with up to 28 hours per week.