Test Proctor (Part-Time)

Sinclair Community College; Dayton (OH); Hybrid; USD 23,000 - 28,000; Part time

Job summary

Sinclair Community College is seeking a Test Proctor for the Dayton Campus Center to support students, faculty and staff through proctoring tests and related administrative tasks. The role includes data entry, scheduling, and coordinating with stakeholders to ensure smooth testing processes.

The position pays $17.98 per hour with a maximum of 28 hours per week. A high school diploma is required, with an associate’s degree preferred, and experience in customer service and testing procedures is

Qualifications

• Minimum of a high school diploma or equivalent.
• Minimum of one year of work experience in customer service.
• Knowledge of placement testing processes and academic testing college assessment processes and protocols.
• Professional verbal, listening and interpersonal skills.
• Ability to use Microsoft Word to produce memos, fliers, correspondence.

Responsibilities

• Administer and proctor academic tests, including placement tests and course tests.
• Support students, faculty and staff with testing needs and inquiries.
• Maintain accurate records and statistics on service usage.
• Enter and retrieve data in databases while adhering to FERPA standards.
• Communicate with stakeholders via telephone, in person, online and email with professionalism.

Skills

Customer service

Communication

Data entry

Education

High school diploma or equivalent

Associate's degree preferred

Tools

Microsoft Word

Colleague software

Job description

The Test Proctor at theDayton Campus Center will provide support to students, faculty, and staff through the administration and proctoring of tests, including placement tests, academic course tests, and other tests that support Sinclair’s academic programs. The position is also responsible for routine administrative tasks that support the role such as data entry, communication with stakeholders, appointment scheduling, etc.

The hourly pay rate for this position is $17.98 and has a maximum of 28 hours per week.

Why you’ll love Sinclair:

• Tuition Waiver for You: Employees can take advantage of tuition-free access for up to 3 credit hours per semester.
• Generous Retirement Benefits: Build your future through participation in OPERS , including a 14% employer contribution.
• Paid Holidays: Enjoy 14 annually observed College holidays, with part-time employees paid for the regularly scheduled hours on these days
• Professional Growth Opportunities: Take advantage of opportunities for advancement, promotion, continued education, and professional development.
• Work-Life Balance and Wellness: Access programs, resources, and events that support your personal well-being and professional success.

*SCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.*

Principal Accountabilities

• Provide strong customer service and/or student advocacy as demonstrated through a positive attitude of approachability, adaptability, strong problem solving and desire to identify and support student success
• Engage in behaviors that create an inclusive environment in which all people are valued and supported
• Investigate to understand the root cause of a problem, question or issue and solve it as quickly and professionally as possible
• Administer and proctor academic paper/pencil tests, computerized tests, proctor placement tests, and non-Sinclair tests
• Communicate with faculty and staff to facilitate student testing. Handle telephone, in person, online and email contacts with students, faculty and staff with professionalism and a high level of customer service
• Ensure adherence to database and FERPA standards. Enter and retrieve computer based student information and participate in training sessions regarding database management systems and customer service
• Maintain records for appropriate follow-up and statistics on usage of services

Requirements

• Minimum of a high school diploma or equivalent required; certificate or associate’s degree preferred
• Minimum of one year of work experience in customer service required
• Knowledge of placement testing processes and academic testing college assessment processes and protocols required
• Professional verbal, listening and interpersonal skills required
• Ability to handle telephone, in person, online and email contacts with professionalism and high level of customer service required
• Knowledge of accounting and statistical procedures related to compilation of reports required
• Ability to use Microsoft Word to produce necessary memos, fliers, correspondence required
• Ability to enter and retrieve computer based data in software systems required
  • Knowledge of Colleague software preferred

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Do you have a minimum of a high school diploma or equivalent?
  • Yes
  • No
• * Do you meet the work experience requirements of this position as described?
  • Yes
  • No

Required Documents

• Resume
• Cover Letter

Optional Documents

• Other

Sinclair Community College
Human Resources
444 W. Third St. Building 7, Room 340
Dayton, Ohio, 45402