Part-Time Student Support Assistant – Instructional Services

Delta College; Michigan; On-site; USD 12,000 - 18,000; Part time

Job summary

Delta College is seeking a Student Assistant for Instructional Support Services to serve as the first point of contact for students and staff. You will provide in-person, phone, and email assistance, support adjunct faculty, and help maintain a welcoming, organized office environment.

This role offers development of essential customer service and administrative skills. The position emphasizes reliability, confidentiality, and effective communication while contributing to a team dedicated to

Qualifications

• Proven customer service experience preferred.
• Ability to communicate clearly and professionally.
• Enrollment in at least 6 credits per semester.
• Dependable, proactive, and willing to learn new tasks.

Responsibilities

• Assist visitors in person, by phone, or email.
• Provide office tours to adjunct faculty and staff.
• Maintain accuracy and confidentiality in office work.
• Support adjunct faculty, faculty, staff, students, and community.
• Coordinate room spaces and signage as needed.
• Manage 25Live scheduling entries and equipment check-in/out.
• Assist with newsletters, signage, and office communications.
• Maintain inventory and mail/document handling.
• Participate in team meetings and process improvements.
• Perform general administrative duties as assigned.

Skills

Customer service

Teamwork

Communication skills

Critical thinking

Job description

Delta College is seeking a Student Assistant for Instructional Support Services to serve as the first point of contact for students and staff. You will provide in-person, phone, and email assistance, support adjunct faculty, and help maintain a welcoming, organized office environment.

This role offers development of essential customer service and administrative skills. The position emphasizes reliability, confidentiality, and effective communication while contributing to a team dedicated to