Part-Time Student Services

Maricopa Community College district; Tempe (AZ); On-site; USD 30,000 - 45,000; Full time

Job summary

Maricopa Community College district in Tempe, Arizona seeks a clerical staff member to perform essential duties such as reception and data entry for incarcerated students. Responsibilities include correspondence management and utilizing student information systems.

The ideal candidate should possess experience with Microsoft Office Suite and have a basic understanding of academic advising. The role involves working with students in various correctional settings, ensuring proper communication and support.

Qualifications

• Experience using Microsoft Office Suite, Access Database, SIS, and/or Rio Compass.
• Academic Advising for diverse populations of students.
• Access to the internet is necessary, able to respond to voicemail.

Responsibilities

• Provide correspondence responses to families, students, and corrections staff.
• Perform various clerical duties including data entry and written correspondence.
• Utilize various software and databases for student information and academic advising.

Skills

Microsoft Office Suite

Access Database

Student Information System (SIS)

Academic Advising

Google Meet

Gmail

Job description

Job Summary

Performs various clerical duties which may include reception, data entry, screening documents for accuracy and completeness, written correspondence, answering phones and e‑mail, and researching inquiries on behalf of incarcerated students.

Essential Functions

• 40% – Provides phone, e‑mail and correspondence response to families, students and corrections staff regarding incarcerated student academic pathway, enrollment and progress in individual courses and academic degree or certificate program
• 15% – Performs various clerical duties which may include reception, data entry, screening documents for accuracy and completeness, written correspondence, answering phones and e‑mail, and researching inquiries on behalf of incarcerated students
• 15% – Utilizes Internet access at home, personal computer with access to internet, video conference and e‑mail
• 10% – Receives inbound calls, returns outbound calls
• 10% – Uses Student Information System (SIS), Rio Compass, Access Database, Microsoft Office and Excel, Google Mail and Google Docs, navigating websites: DOC website, FBP website and other correctional websites
• 10% – Performs Academic Advising for very specific academic programs available for incarcerated students (AA, AGEC‑A, ASD, WFR, SBS, QCS etc.) with some basic understanding of pre‑requisites for core classes such as Math, English, CRE101, GBS233, and PSY230

Minimum Qualifications

• Experience using Microsoft Office Suite, Access Database, Student Information System (SIS), and/or Rio Compass, navigating DOC website, FBP website
• Academic Advising a diverse population of students
• Access to the internet is necessary, Google Meet, Gmail etc. be able to respond to incoming or respond to voicemail
• SIS basic navigation is preferable (look up test scores, academic progress, address etc.)
• Rio Compass Navigation is preferable (look up academic check sheet, course history, test scores etc.)

Special Working Conditions

Position involves working with incarcerated students located in state, federal, private and federal prison. Students may also be located in State Hospital or juvenile detention facilities.

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972 states: “No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance.”

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. Rio Salado College's Title IX/504 Coordinator is O. Tafari Osayande, [e-mail], 480‑517‑8196.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.