Lab Tech (Part Time) (Northern)

Maricopa Community College district; Tempe (AZ); On-site; USD 17,000 - 25,000; Part time

Job summary

Maricopa County Community College District is seeking a part-time Lab Tech to provide in-person front-line student support in a computer classroom for adult education.

The role involves log-in support, troubleshooting, data entry, and assisting instructors. A high school diploma and strong technology skills are required; the position is temporary and not eligible for benefits, with variable hours up to 19.5 per week.

Qualifications

• High School Diploma or equivalent.
• Proficiency with technology use, MS Office, Google, databases, and online learning platforms.
• Experience in customer service environment, demonstrating support and building positive rapport.
• Effective written communication and organizational skills.
• Ability to establish cooperative working relationships and work effectively on a team.

Responsibilities

• Supports students and instructors in a computer-equipped classroom; resolves log-in issues; guides student use on multiple learning platforms; maintains logs and data spreadsheets; troubleshoots equipment and software issues; supports student registration process.
• Collaborates with instructors, staff, and managers to support student success; provides hands-on workshops as needed; monitors laptop checkout procedures and laptop inventory; reports technical issues; ensures secure storage of equipment.
• Assists with data entry and other related tasks in support of operations at the location.

Skills

Tech literacy

MS Office

Google apps

Databases

Online learning platforms

Customer service

Written communication

Organizational skills

Team collaboration

Education

High School Diploma or equivalent

Associate's degree

Tools

MS Office

Google

Databases

Online learning platforms

Job description

Lab Tech (Part Time) (Northern)

Job ID: 321431

Location: Rio Salado Community College

Full/Part Time: Part Time

Regular/Temporary: Temporary

Hourly Rate

$15.15/per hour

Not Eligible for Benefits

This is a part-time, temporary position not eligible for benefits.

Work Schedule

Varies, Monday - Thursday, AM or PM, Not to exceed 19.5 hours per week

Maricopa Summary

10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-creating excellence in education for a better world.

We focus on people-not profits.

With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.

We don't just support our community-we help build it.

We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.

We believe our employees are our most valuable asset.

Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Job Summary

Provides in-person, front-line student support in a computer classroom/lab for diverse adult education students. Assists and guides students with log-in support for learning platforms, email, technical troubleshooting, and related computer usage matters. May also perform related data entry functions using program databases and spreadsheets. Must demonstrate patience and the ability to develop a positive rapport with a diverse population of adult education students. Also provides in-person administrative and technical support for instructors.

Essential Functions

• 50% - Supports students and instructors in a computer-equipped classroom; resolves log-in issues; guides student use on multiple learning platforms; maintains logs and data spreadsheets; troubleshoots equipment and software issues; supports student registration process
• 25% - Collaborates with instructors, staff, and managers to support student success; provides appropriate hands‑on workshops as needed; monitors laptop checkout procedures and laptop inventory; reports technical issues; ensures secure storage of equipment
• 25% - Assists with data entry and other related tasks in support of operations at the location

Minimum Qualifications

• A. High School Diploma or equivalent
• B. Demonstrated proficiency with technology use, computer programs and software (e.g., MS Office, Google, databases, online learning platforms)
• C. Experience in customer service environment, demonstrating support and building positive rapport
• D. Effective written communication and organizational skills
• E. Demonstrated ability to establish cooperative working relationships and work effectively on a team while performing assigned duties

Desired Qualifications

• A. Associate's degree
• B. Prior experience in an educational environment assisting students and/or instructors with technology needs

Special Working Conditions

May be required to travel to various locations; may be required to work various hours and shifts.

This position will be located at: RSC Northern - 1715 W. Northern Ave., Phoenix, AZ 85021

Posting Close Date

Open until filled

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. Rio Salado College's Title IX/504 Coordinator is O.Tafari Osayande, [e-mail], 480-517-8196.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.