Part-Time Student Programs & Tours Coordinator

ivytech; Bloomington (IN); On-site; USD 30,307,000 - 33,062,000; Part time

Benefits offered by this job

Health & Wellness

Retirement benefits

Educational benefits

Job summary

Ivy Tech Bloomington is seeking a Hoosier Link Coordinator to support recruitment and admissions initiatives by assisting students, coordinating appointments, supporting campus events and tours, managing communications, and maintaining confidential student records. The role emphasizes organization, customer service, and a commitment to creating a positive experience for prospective and current students.

Hourly pay is $15.75 with up to 28 hours per week, Monday–Friday, 8:00 a.m.–5:00 p.m., with

Qualifications

• Associate degree required; Bachelor degree preferred
• Previous experience in an administrative role, preferably within higher education, is preferred
• Proficiency in Microsoft Office and general computer applications
• Strong data entry and administrative skills
• Demonstrated reliability and dependability
• Ability to maintain composure in high-pressure or stressful situations and effectively manage multiple competing priorities
• Strong written and verbal communication skills, across phone, email, and in-person
• Demonstrated organizational and customer service skills
• Ability to exercise discretion and maintain confidentiality when handling sensitive information
• Ability and willingness to build and maintain professional relationships with colleagues and supervisors and support the College’s mission and strategic plan initiatives
• Work Hours: Up to 28 hours per week within the work hours of Monday - Friday 8:00 a.m. - 5:00 p.m. Occasional evenings required.
• Ability to promote an inclusive environment reflecting the broad diversity and backgrounds represented by our students and employees and in which every individual feels respected and valued

Responsibilities

• Respond to email and phone inquiries to the departments shared inboxes and ticketing system in a timely and professional manner.
• Respond to questions and requests from students, the general public, faculty, administrators and staff and refers to appropriate personnel as necessary.
• Coordinate and schedule student appointments with relevant departments based on individual needs and goals.
• Attend and participate in departmental meetings, Hoosier Link group meetings and/or events. This may include assisting with on-campus events such as campus visits, student meetings, orientations, and/or other student-related visits.
• Lead or assist with campus tours, including walking groups and answering questions.
• Coordinate purchasing and venue requests for the team.
• Demonstrate strong time management and the ability to prioritize multiple responsibilities to ensure smooth and effective operations.
• Maintain accuracy and confidentiality of student enrollment records in compliance with College and the Family Educational Rights Privacy Act (FERPA).
• Complete other duties and contribute to additional student affairs initiatives as emerging priorities arise.

Skills

Customer service oriented

Organizational skills

Verbal and written communication

Microsoft Office proficiency

FERPA knowledge

Education

Associate degree

Bachelor's degree preferred

Tools

Microsoft Office

Ticketing system

Job description

Ivy Tech Bloomington is seeking a Hoosier Link Coordinator to support recruitment and admissions initiatives by assisting students, coordinating appointments, supporting campus events and tours, managing communications, and maintaining confidential student records. The role emphasizes organization, customer service, and a commitment to creating a positive experience for prospective and current students.

Hourly pay is $15.75 with up to 28 hours per week, Monday–Friday, 8:00 a.m.–5:00 p.m., with