Part-Time IEP Administrative and Student Services Coordinator

Indiana University Bloomington; Bloomington (IN); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Health savings account

Life insurance

Retirement plan

Tuition subsidy

Paid holidays

Paid time off

Employee assistance program

Job summary

Indiana University Bloomington's Intensive English Program (IEP) is seeking a part-time staff member to support admissions, enrollment, and student services for international students preparing for university study. The role involves coordinating events, handling SIS enrollments, processing tuition and scholarships, and supporting OIS communications.

The position emphasizes English communication, professionalism, and reliability while offering a benefits package typical for IU staff.

Qualifications

• Proficient in English written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Ability to build strong customer relationships.
• Demonstrates customer service skills.

Responsibilities

• Coordinates room scheduling for weekly events and testing.
• Registers and enrolls students in SIS.
• Processes tuition charges and serves as a point of contact with the Bursar.
• Posts scholarships to student accounts.
• Purchases event supplies and reconciles P-Card transactions.
• Supervises student workers and approves timesheets.
• Manages program email and WhatsApp communications.
• Responds to student walk-ins and inquiries.
• Processes IEP student final reports and document requests.
• Coordinates programming, including orientation and weekly events.
• Coordinates TOEFL testing and prepare result memos.
• Processes rolling admissions.
• Processes immigration documents and serve as a point of contact with OIS.
• Guides students regarding OIS policies and provide necessary follow-up and reminders.
• Maintains student records on the W-drive and in the database.

Job description

INTENSIVE ENGLISH PROGRAM (BL-IEP-IUBLA)

The Intensive English Program (IEP) at Indiana University (IU) Bloomington offers a comprehensive set of courses aimed mainly at preparing international students to study in English at the university level. We are CEA accredited and proud members of University and College Intensive English Programs (UCIEP) and EnglishUSA.

Department Specific Responsibilities

• Coordinates room scheduling for weekly events and testing.
• Registers and enrolls students in SIS.
• Processes tuition charges and serve as a point of contact with the Bursar.
• Posts scholarships to student accounts.
• Purchases event supplies and reconcile P-Card transactions.
• Supervises student workers and approve timesheets.
• Manages program email and WhatsApp communications.
• Responds to student walk-ins and inquiries.
• Processes IEP student final reports and document requests.
• Coordinates programming, including orientation and weekly events.
• Coordinates TOEFL testing and prepare result memos.
• Processes rolling admissions.
• Processes immigration documents and serve as a point of contact with OIS.
• Guides students regarding OIS policies and provide necessary follow-up and reminders.
• Maintains student records on the W-drive and in the database.

EDUCATION

Required

• High school diploma or equivalent (such as HSED or GED)

Preferred

• Bachelor's degree

Skills

Required

• Proficient in English written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Highly thorough and dependable.
• Possesses a high degree of initiative.
• Ability to build strong customer relationships.
• Maintains a high degree of professionalism.
• Demonstrates ability to maintain confidential information.
• Effective interpersonal skills.
• Demonstrates customer service skills.

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Bloomington, Indiana

$20.00 per hour

This part-time position is eligible to work up to 29 hours per week:

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Career Level: Part Time Employee

FLSA: Nonexempt

Job Function: Part Time Employee

Job Family: Part Time Employee

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at [e-mail] or by visiting IUPD.

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