Enrollment Services Specialist

Ivy Tech Community College; Lafayette (IN); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Health & Wellness

Tuition assistance

Paid time off

Retirement plan

Job summary

Ivy Tech Community College in Lafayette, IN is seeking an Enrollment Services Specialist to recruit students across the Lafayette service area. The role is primarily on campus with potential travel to support college connections at high schools and events.

Responsibilities include advising and registering first-time students, assisting with FAFSA, using CRM to track recruitment, and collaborating with internal teams to maximize enrollment conversions.

Qualifications

• Associate degree required.
• Bachelor's degree preferred.
• Bilingual in Spanish a plus.
• Valid Indiana driver’s license required.
• Must be able to lift up to 50 lbs.

Responsibilities

• Participate in recruiting efforts on and off campus, including college fairs and high school visits.
• Recruit on behalf of Ivy Tech to increase inquiries and applicants and convert them to enrollments.
• Advise and register new first-time students in their first semester and assist with FAFSA completion.
• Track and recruit potential student groups using a CRM tool; analyze intake and conversion and adjust efforts.
• Develop relationships with local schools and community partners to support campus recruitment plans.
• Collaborate with marketing, K-12 coordinators, and other departments to disseminate recruitment materials.
• Ensure all activities follow FERPA guidelines.

Skills

People skills

Project management

Communication

Education

Associate degree

Bachelor's degree

Tools

CRM tool

Job description

The Enrollment Services Specialist assists in the development and execution of a recruitment plan to build relationships with prospective Ivy Tech Community College students through enrollment. Recruiting territory will be a floating position across the Lafayette service area. Position will primarily be on campus but may travel to support College Connection Coaches at high schools and recruiting events such as college and trade fairs.MAJOR RESPONSIBILITIES:Participate in recruiting efforts on and off campus including college fairs, high school visits, information events, and community activities. Such events take place both during regular business hours and after hours (evenings and weekends).Recruit on behalf of Ivy Tech, promoting the benefits of the Community College to increase the number of inquiries and applicants to the College along with the conversion of those inquiries and applicants to help move students through the enrollment process.Advise and register new first-time students in first semester of coursework. Assist students in completing the FAFSA application.Manage, effectively track, and recruit potential student groups with the use of a client relationship management (CRM) tool. Use the CRM to assess the effectiveness of various recruitment efforts and make adjustments based on intake and conversion numbers.Increase penetration and conversion rates of assigned schools, events, territories and dual credit populations.Understand what attributes resonate with different target audiences and adjust recruitment practices and efforts based on those different audiences.Assist with the development of collaborative relationships with local schools, colleges / universities, community agencies, and organizations as they relate to the implementation of the campus recruitment plan.Work closely with internal Ivy Tech personnel to coordinate overall recruitment opportunities effectively. Such personnel may include: marketing departments, K-12 coordinators, Accelerated Associate Program staff, campus presidents, academic chairs, and 21st Century Scholar representatives.Assist with the development of admissions and recruitment related materials and disseminate such materials in coordination with other regional and statewide communications and recruitment efforts.Conduct all activities within the established guidelines of the Family Educational Rights and Privacy Act (FERPA).The above list of duties is not to be construed as an exhaustive list. Other duties logically associated with the position may be assigned.SUPERVISION RECEIVED: Report to the Director of Admissions or appropriate campus official.Compensation: $48,000 annually with full benefitsMinimum Qualifications:Associate degree required; Bachelor's degree preferred.Driving is an essential function of this position. The incoming employee must hold a valid Indiana driver's license and complete the Driver Approval Form to obtain authorization from the Systems Office for operating any College-owned, leased, or rented vehicles as part of their job responsibilities.Must be able to lift up to 50lbs.Demonstrated experience in managing multiple projects. Must possess excellent “people” skills.Preferred Qualifications:Minimum of one to two years of relevant experience preferred. Bilingual in Spanish a plus.Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:Health & WellnessMultiple medical plan options paired with a Health Savings Account with a generous employer contributionDental plan with no-cost preventive services and coverage for orthodontiaVision plan with low-cost exams and allowances for glasses or contact lensesEmployee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resourcesWellness program with opportunities to earn $250 in Wellness RewardsFlexible Spending Accounts for healthcare (limited purpose) and dependent careRetirement & Financial Security10% employer retirement contribution, fully vested after two yearsBasic life insurance equal to annual salary paid by the College, with optional supplemental coverageShort-term and long-term disability benefitsEducational BenefitsFee remission for employees, spouses, and dependent childrenTuition assistance for undergraduate, graduate, and doctoral programsPaid professional development opportunitiesWork‑Life BalanceGenerous paid time off, including vacation, sick leave, holidays, and winter recessFlexible work arrangements where availablePaid childbirth recovery leave (8 weeks)Paid parental leave (4 weeks)Additional PerksEligibility for Public Service Loan ForgivenessAdditional discounts on gym memberships, transportation, and various retail servicesIvy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.