Part-Time Store Supervisor - Lead a Customer-First Retail Experience

Carpenter Canada Co.; Washington (District of Columbia); On-site; USD 26,863 - 29,618; Part time

Benefits offered by this job

Employee Discount

Paid Time Off

Paid Sick Time

Bonus potential

Job summary

Casper is seeking a Part-Time Store Supervisor for our H Street location in Washington, DC. You will assist the Store Manager with daily operations, uphold brand standards, and lead a sales-driven team to deliver exceptional customer experiences.

The ideal candidate has 1–2 years of people-leadership in retail or service, plus at least 3+ years in customer-facing roles. Expect a fast-paced environment with opportunities for growth and a chance to contribute to Casper's offline retail strategy.

Qualifications

• 1-2 years experience as a people leader in retail or customer service, with at least 3+ years in a customer-facing role.

Responsibilities

• Assume managerial duties in the absence of the Store Manager, including store opening/closing, upholding visual brand standards, maintaining safe working conditions and facilities maintenance.
• Help lead and advise associate team on sales floor with goal driven approach
• Lead by example and contribute to a culture of ownership, continuous improvement, and goal achievement
• Maintain training standards on the sales floor; ensure the team has both product and systems expertise
• Help find ways to improve store operations and to improve overall customer experience
• Ensure that the product and promotion schedule is in line with casper.com and help implement any initiatives from Casper HQ
• Oversee inventory management. Inform all associates of product levels & shortages and assist leadership team in cycle counts and replenishment process
• Help Casper reinvent retail by creating unique, optimal retail experiences
• Be a constant ambassador of our core values and mission statement by providing and sharing great customer experiences, new messaging, ideas and feedback

Job description

Casper is seeking a Part-Time Store Supervisor for our H Street location in Washington, DC. You will assist the Store Manager with daily operations, uphold brand standards, and lead a sales-driven team to deliver exceptional customer experiences.

The ideal candidate has 1–2 years of people-leadership in retail or service, plus at least 3+ years in customer-facing roles. Expect a fast-paced environment with opportunities for growth and a chance to contribute to Casper's offline retail strategy.